High dpi not supported in highlighting mode

8 posts, 0 answers
  1. Geert
    Geert avatar
    9 posts
    Member since:
    May 2011

    Posted 24 Jun 2015 Link to this post

    Hello,

    I am evaluating this product for one of my clients. Although the record stuff seems to work nice, highlighting does not. On a high-dpi window (Surface Pro, Macbooks, etc), the highlighting is off. It should translate the coordinates based on the DPI settings of the system.

    Can you please add support for any dpi?

  2. Boyan Boev
    Admin
    Boyan Boev avatar
    1045 posts

    Posted 29 Jun 2015 Link to this post

    Hello Geert,

    Yes Test Studio only support 100% DPI as it is described in this article.

    Thank you for your understanding.

    Regards,
    Boyan Boev
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  3. Geert
    Geert avatar
    9 posts
    Member since:
    May 2011

    Posted 29 Jun 2015 in reply to Boyan Boev Link to this post

    Thanks for your reply. But instead of documenting something that doesn't work, why don't you fix it? The rest of the app works fine, and we need to test our apps at high-dpi as well.
  4. Konstantin Petkov
    Admin
    Konstantin Petkov avatar
    1911 posts

    Posted 29 Jun 2015 Link to this post

    Hi,

    For browser related issues Test Studio performs built in browser calibration however this one in particular is system setting. We are definitely going to investigate that but have not had a chance to research how to solve it yet.

    Thanks you for the understanding on the matter.

    Regards,
    Konstantin Petkov
    Telerik
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  5. Richard
    Richard avatar
    1 posts
    Member since:
    Aug 2015

    Posted 23 Sep in reply to Konstantin Petkov Link to this post

    Hi Konstantin.

    The above reply is now over a year old, and with the increased prevalence of High DPI monitors, can you confirm the current state of play with this?

    Thanks,
    Richard

  6. Konstantin Petkov
    Admin
    Konstantin Petkov avatar
    1911 posts

    Posted 23 Sep Link to this post

    Hello Richard,

    Unfortunately no, we don't have a solution to the Windows high DPI and recorder highlighting problem. However I logged a public issue here which everyone can follow, vote, comment on etc. in order for this improvement to be prioritized accordingly.

    Regards,
    Konstantin Petkov
    Telerik by Progress
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  7. Mike
    Mike avatar
    1 posts
    Member since:
    Apr 2016

    Posted 27 Sep in reply to Konstantin Petkov Link to this post

    This is issue might be enough for me to no longer recommend test studio to my team.  We are using 4k monitors and only one person can tolerate 100% DPI setting.
  8. Boyan Boev
    Admin
    Boyan Boev avatar
    1045 posts

    Posted 30 Sep Link to this post

    Hi Mike,

    I am sorry to hear that.

    The feature request has been logged I hope this will be implemented as soon as possible.

    Thank you for your understanding.

    Regards,
    Boyan Boev
    Telerik by Progress
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
Back to Top