hide radeditor when it is not being used

4 posts, 0 answers
  1. diane
    diane avatar
    18 posts
    Member since:
    Aug 2014

    Posted 22 Sep Link to this post

    In a vb.net 2010 web form application, I have the telerik radeditor installed as part of the application. The version of the rad editor that is used Telerik_UI_for_ASP.NET_AJAX_2016_1_225_Dev.msi. The problem is when the vb.net web form application is being accessed by the user, the radeditor does get hidden after a few seconds. The user can see that the radeditor is being displayed and goes away.
    Thus I am trying to determine what I can do to solve the problem. Is there a value in the web.config file that I can change to decrease the amount of time the radeditor is being displayed? Basically do you know what I can do to solve the problem? If so, would you tell me what I can do to solve the issue?
  2. diane
    diane avatar
    18 posts
    Member since:
    Aug 2014

    Posted 23 Sep in reply to diane Link to this post

    The raeditor goes away almost right away since there is a hide command. However is there something that I can do to have the radedior not display when the page is entirely reloaded? Is there some kind of an ajax call that I can do?
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Rumen
    Admin
    Rumen avatar
    12851 posts

    Posted 26 Sep Link to this post

    Hi,

    I'm not familiar with such a problem and I'll need more information about your setup to be able to help you.

    RadEditor is a standard ASP.NET WebForms component and it does not offer a functionality to temporary display and hide it on the page. Is it possible to provide a live URL to the problematic page or a simple working project which demonstrates the problem? The problem could be related to some custom code or CSS that hides the component. You can try to isolate the control by removing parts of the page contents until you are able to find the culprit for the issue.

    Are you able to reproduce the issue with the latest version and in the live demos of the control?


    Best regards,
    Rumen
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  5. diane
    diane avatar
    18 posts
    Member since:
    Aug 2014

    Posted 26 Sep in reply to Rumen Link to this post

    I found the problem in the application and there is not an error with radeditor.
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