In order to be able to benefit from our support service, your account must be associated with a commercial license, or an active trial. Your applicable commercial/trial license expired in July 2014. If you want to use the premium support services please take a look at the following page:
If you or your company have spare "UI for ASP.NET MVC" or "DevCraft" licenses, please ask the license holder to assign your account as a license developer, as explained here:
(see "How do I assign developers to the purchased licenses?")
Otherwise, you will need to purchase a new license.
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.