Grid does not work properly after publishing to Windows Azure Web Sites

2 posts, 0 answers
  1. Tomasz
    Tomasz avatar
    20 posts
    Member since:
    Apr 2012

    Posted 10 Jan 2014 Link to this post

    Hi,

    I've created a simple application which usesz RadGrid to connectt o my Windows Azure SQL Database. When I run the site localy all the editing features of RadGrid work great.



    But when I deploy to WA Web Sites when I click on the edit buton i.e. the loading panel just shows for a second and disappears.



    I've attached the debugger from VS 2013 and the error I'm getting is:



    Unhandled exception at line 15, column 16485 in http://my_app_name.azurewebsites.net/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=;;System.Web.Extensions,+Version=4.0.0.0,+Culture=neutral,+PublicKeyToken=31bf3856ad364e35:en-US:c9cbdec3-c810-4e87-846c-fb25a7c08002:ea597d4b:b25378d2;Telerik.Web.UI:en-US:9d967110-0dc5-4d20-a086-c7556058bb3c:16e4e7cd:f7645509:22a6274a:ed16cbdc:88144a7a:58366029

    0x800a139e - JavaScript runtime error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500


    Any suggestions how to fix it?

  2. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 14 Jan 2014 Link to this post

    Hi Tomasz,

    Could you please verify f you have RadCompression module enables for your application? If yes try to disable it and verify how it goes. Another suggestion would be to disable the CDN feature of the RadScriptManager if you have is enabled in the application and see if this makes any difference.

    Regards,
    Maria Ilieva
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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