Graphite not loading

2 posts, 0 answers
  1. David
    David avatar
    1 posts
    Member since:
    Jun 2012

    Posted 14 Jun 2012 Link to this post

    I'm trying to run Graphite but I just get a splash screen and nothing more (see attached). Computer is Windows 7 x64 behind corporate proxy. Are there any known issues with this configuration? Any resolution?
  2. neven
    neven avatar
    17 posts
    Member since:
    Nov 2010

    Posted 18 Jun 2012 Link to this post

    Hi David,

    The behavior you are experiencing indicates that Graphite cannot communicate to our servers. Your company proxy can be a problem. Could you please try 2 things?

    1)      Navigate to our webClient (Mist) on http://app.icenium.com/mist and try working with it
    2)      If you can, install Fiddler as your local proxy to see what is happening when you start the Graphite client.

    Best Regards
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