Graphite Installation Failed - Please help.

6 posts, 1 answers
  1. Answer
    David
    David avatar
    2 posts
    Member since:
    Dec 2012

    Posted 14 Dec 2012 Link to this post

    Please help.  I am trying to install Graphite on my Laptop (Win 7, Dual Core 1.83 Ghz,32bit, 1gb RAM, and plenty of HDD space. Downloaded install file names setup.exe.  Error message reads:C:\Users\David\Downloads\setup.exe is not a valid Win32 application.  I was very excited to use Graphite and am very disappointed.  Please Help/
  2. Jordan
    Admin
    Jordan avatar
    197 posts

    Posted 15 Dec 2012 Link to this post

    Hi David,

    Did you tried to download the setup one more time?

    All the best,
    Jordan
    the Telerik team

    Share feedback and vote for features on our Feedback Portal.
    Want some Kendo UI online training - head over to Pluralsight.
  3. David
    David avatar
    2 posts
    Member since:
    Dec 2012

    Posted 15 Dec 2012 Link to this post

    Hi Jordan,

    I did try several times. I appreciate any advice. I have a killer app idea Jordan and Hope to use Icenium Graphite to build it.

    Thanks
  4. Jordan
    Admin
    Jordan avatar
    197 posts

    Posted 15 Dec 2012 Link to this post

    Hello Davig,

    I really like appreciate your passion and I believe Icenium will be the tool to successfully accomplish your goal!

    1. Let me know the size of setup.exe just in case?

    2. Then lets try to download and start this:
    click once application direct download link

    I will be on limited connectivity this weekend, but if this workaround is not working for you we can setup a teamviewer session and troubleshot it in person on Monday.

    P.S. Also the Icenium Mist in-browser web client is also an alternative option to get you started...

    Regards,
    Jordan
    the Telerik team

    Share feedback and vote for features on our Feedback Portal.
    Want some Kendo UI online training - head over to Pluralsight.
  5. C David
    C David avatar
    1 posts
    Member since:
    Dec 2012

    Posted 15 Dec 2012 Link to this post

    Hi Jordan,

    The size of the install file was 9.8 kb, and was names Icenium.Graphite.Installation, as opposed to just setup.exe as before.  I seems to have worked, and I am so grateful for your prompt attention to my problem.  If this is what I have to look forward to I believe that I will be very happy with your product.  I am sure that I will need plenty of help, and I would be lucky to have your assistance.  Well, it's time for me to get started with Graphite.  Thank you again for your help.

    David
    c.dm3@live.com
  6. Jordan
    Admin
    Jordan avatar
    197 posts

    Posted 17 Dec 2012 Link to this post

    Hi David,

    Glad to hear that all worked this way.

    Looking forward to see what amazing apps you and other creative people will make with Icenium!

    Greetings and Happy holidays,
    Jordan
    the Telerik team

    Share feedback and vote for features on our Feedback Portal.
    Want some Kendo UI online training - head over to Pluralsight.
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