Graphite crashing

2 posts, 0 answers
  1. Scott
    Scott avatar
    16 posts
    Member since:
    Dec 2007

    Posted 07 Nov 2013 Link to this post

    I have an installation of Graphite 1.8 running on Windows 8 and when I try to open a project the app crashes.  I would like to just try upgrading to 1.9 but for some reason it doesn't prompt me to update like it used to.  Is there a way to manually make the app go out and look for an update?  Below I've also included what I'm seeing in my application log if that is helpful.

    Scott

    Event ID: 1026
    Application: Icenium.Graphite.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.Reflection.ReflectionTypeLoadException

    Stack:

    at System.Reactive.Concurrency.TaskPoolScheduler+<>c__DisplayClass2`1+<>c__DisplayClass4[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<Schedule>b__1()

    at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)

    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

    at System.Threading.ThreadHelper.ThreadStart()

  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 08 Nov 2013 Link to this post

    Hi Scott,

    Are you by any chance using a proxy? If that is the case, there is a known problem in the current release that we would address in a hotfix early next week. For the time being you can use the browser based client Mist. If that is not the case, please try a clean install of Graphite by wiping the old files:
    1. Close all Icenium Graphite instances. Open the Task Manager and make sure that there are no running processes with the name Icenium.Graphite.exe. If there is - kill it.
    2. Uninstall Graphite.
    3. Delete all contents in the %localappdata%\Temp\IceDeviceSimulator folder.
    4. Delete all contents in the  %localappdata%\Telerik\BlackDragon\ folder.
    5. Delete all contents in the  %localappdata%\Apps\2.0 folder.
    6. Re-install Graphite.
    If the problem persists, please run and save logs from FiddlerCap (with the Decrypt HTTPS Traffic option enabled). Start it prior Graphite and save the HTTP requests to disk. Save the sessions and attach it to this thread.

    Regards,
    Steve
    Telerik
    You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
    Looking for tips & tricks directly from the Icenium team? Check out our blog!
    Share feedback and vote for features on our Feedback Portal.
Back to Top