Graphite crashing

[Scott]

I have an installation of Graphite 1.8 running on Windows 8 and when I try to open a project the app crashes.  I would like to just try upgrading to 1.9 but for some reason it doesn't prompt me to update like it used to.  Is there a way to manually make the app go out and look for an update?  Below I've also included what I'm seeing in my application log if that is helpful.

Scott

Event ID: 1026
Application: Icenium.Graphite.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Reflection.ReflectionTypeLoadException

Stack:

at System.Reactive.Concurrency.TaskPoolScheduler+<>c__DisplayClass2`1+<>c__DisplayClass4[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<Schedule>b__1()

at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)

at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Threading.ThreadHelper.ThreadStart()

[Steve]

Hi Scott,

Are you by any chance using a proxy? If that is the case, there is a known problem in the current release that we would address in a hotfix early next week. For the time being you can use the browser based client Mist. If that is not the case, please try a clean install of Graphite by wiping the old files:

1. Close all Icenium Graphite instances. Open the Task Manager and make sure that there are no running processes with the name Icenium.Graphite.exe. If there is - kill it.
2. Uninstall Graphite.
3. Delete all contents in the %localappdata%\Temp\IceDeviceSimulator folder.
4. Delete all contents in the  %localappdata%\Telerik\BlackDragon\ folder.
5. Delete all contents in the  %localappdata%\Apps\2.0 folder.
6. Re-install Graphite.

If the problem persists, please run and save logs from FiddlerCap (with the Decrypt HTTPS Traffic option enabled). Start it prior Graphite and save the HTTP requests to disk. Save the sessions and attach it to this thread.

Regards,
Steve
Telerik
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