Graphite Crashing

5 posts, 0 answers
  1. Paul
    Paul avatar
    56 posts
    Member since:
    Jan 2006

    Posted 03 Jul 2013 Link to this post

    As of this morning Graphite is crashing. I came in the office with Icenium still up and running and was able to do some work, however around 8:30am est this morning I became unable to sync/build/or extract my project. I restarted Graphite, and I am now getting aVisual Studio Debugger Error.

    Paul
  2. Bill
    Bill avatar
    75 posts
    Member since:
    Feb 2013

    Posted 03 Jul 2013 Link to this post

    I'm also experiencing this.  Graphite loads, but my project list is blank and it eventually crashes.
  3. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 03 Jul 2013 Link to this post

    Hi guys,

    Can you please try the following procedure to cleanup your Graphite's installation:

    1. Close all Icenium Graphite instances. Open the Task Manager and make sure that there are no running processes with the name Icenium.Graphite.exe
    2. Delete all contents in the  %localappdata%\Telerik\BlackDragon\Cache folder.

    If you continue to have problems, please send us the contents of the Logs folder %localappdata%\Telerik\BlackDragon\Logs to see if they would show any problem.


    Regards,
    Steve
    Telerik

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  4. Bill
    Bill avatar
    75 posts
    Member since:
    Feb 2013

    Posted 03 Jul 2013 Link to this post

    I gave it some time and came back later and things appear to be working now.
  5. Bill
    Bill avatar
    75 posts
    Member since:
    Feb 2013

    Posted 03 Jul 2013 Link to this post

    Things appear to be working now.  I gave it some time and my projects finally started to load into the project list on startup.
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