Glitch With KeyTips

8 posts, 1 answers
  1. Eric
    Eric avatar
    29 posts
    Member since:
    Jan 2008

    Posted 17 May 2008 Link to this post

    I just downloaded Q1 2008 SP1, and I was glad to discover alot of bugs I was experiencing before were fixed :P, thanks!  Although the keytips work better now, there is still a glitch i discovered with them.  If one makes the keytip longer than one char, it fails to work.

    Please write back, thanks.
  2. Dimitar Kapitanov
    Admin
    Dimitar Kapitanov avatar
    632 posts

    Posted 19 May 2008 Link to this post

    Hello Eric,

    Thank you for the nice words about the new release.

    We need more precise information about the behavior you observe, so that we could plan an enhancement to this feature of the RadRibbonBar. Do you use AutoKeyTips? If not, do you have manually set keytips which start with the same character by any chance? If so, only the keytip with the single character will work. 

    Please, give us more details about your case and we will do our best to assist you.
     

     
    Greetings,
    Dimitar Kapitanov
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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  4. Eric
    Eric avatar
    29 posts
    Member since:
    Jan 2008

    Posted 19 May 2008 Link to this post

    Thanks for replying.

    I am using custom keytips, and the ones which I used and caused problems were "ES" and "EP".  No other keytips on the screen are the same as these.

    In addition, while I was trying the automatic keytips, another glitch came up.  If more than 9 items are given automatic keytips, it begins to mess up.  For example, the 10th item is automatically assigned the keytip of "10".  However, when a user presses "1", it automatically selects the button assigned to keytip of "1".

    Please write back, thanks.
  5. Answer
    Dimitar Kapitanov
    Admin
    Dimitar Kapitanov avatar
    632 posts

    Posted 29 May 2008 Link to this post

    Hello Eric,

    We are aware of the behavior you have described, and it is in our TODO list. For the time being, however, I am unable to give you an exact time-frame when it will be available.

    We hope to be able to have it in Q2 2008. Your Telerik points have been updated.

    Kind regards,
    Dimitar Kapitanov
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  6. Eric
    Eric avatar
    29 posts
    Member since:
    Jan 2008

    Posted 31 May 2008 Link to this post

    Thanks for taking notice :).
  7. Daniel
    Daniel avatar
    91 posts
    Member since:
    Jan 2008

    Posted 02 Jun 2008 Link to this post

    As I wrote already somewhere, I'd advise using reversed pattern for more then 10 automatic keytips. So instead of 10th keytip be "10", it'd be "01" which would trigger on pressing 0 followed by 1. If you happen to have more then 100 buttons, it'd be "001:, "002" etc., triggered by 0-0-1 sequence.

    IIRC it works this way in Office 2007.
  8. Dimitar Kapitanov
    Admin
    Dimitar Kapitanov avatar
    632 posts

    Posted 02 Jun 2008 Link to this post

    Hello Daniel,

    Could you elaborate a little bit more on the last sentence in your email: "IIRC it works this way in Office 2007"? There is no part of the MS specification that addresses this aspect of the key tips. Other than that, in terms of the user experience, enumerating hundreds of options with numbers is not optimal.

    You are 100% correct about the resolution of the enumerating scheme you've mentioned, but still - it will add additional burden to the way users interact with the ribbon. Just imagine having a lot of options and instead of entering "1" or "01" you have to enter "0001".

    Contact me again if you need further assistance.

    Regards,
    Dimitar Kapitanov
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  9. Daniel
    Daniel avatar
    91 posts
    Member since:
    Jan 2008

    Posted 02 Jun 2008 Link to this post

    Oh no, you misunderstood me. In Office 2007 they use 01 for 10th keytip, 02 for 11th etc. Keytip 1 is accessed directly via 1, 2 via 2 and 01 via 0-1.

    It's likely there won't be ever more then 20 buttons in ribbon bar accessed through keytips. So commonly, you'd access each button through single digit. But in case there is between 10 and 20 buttons, first will be accessed with 1, last with 0-9. If there were up to 30, last would be 0-0-9 (I've made mistake to assume 0-0-x would allow 100 buttons).

    Summed up, 0-x scheme would allow us to work with more then 10 auto keytips while it's still simple enough. In case of heavily populated command tabs, it sure won't be so simple, but still working (i.e. 0-0-x or 0-0-0-x) rather than not as it is now.

    I'm sorry if it's comfusing, it'd be best if I could demonstrate it (or best if you have access to Office 2007 to see the implementation there). If you have any further dilemmas, I'll elaborate. :) 
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