Getting Red Mark After Uploading a file in RadAsyncUpload

4 posts, 0 answers
  1. Elito
    Elito avatar
    3 posts
    Member since:
    Jun 2012

    Posted 16 Apr 2015 Link to this post

    Hi Team,

    I am facing an issue with RadAsyncUpload when i upload a file with size 6.22 MB we used to get RED mark as symbol.

    But this is not happening all times. only happens sometimes we are getting Red symbol. But at the same time remaining files are uploading  successfully.

    We have 6 Web Front servers in our environment. We are using following telerik version. "2012.3.1308.35" . 

    Please help me out from this issue. 

    Thanks in Advance.

  2. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 16 Apr 2015 Link to this post

    Hi Elito,

    This is configuration issue. Probably you are selecting invalid file extension or upload too large file. What is your browser? Handle the OnClientValidationFailed event is it fired?

    Regards,
    Hristo Valyavicharski
    Telerik
     

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  4. Elito
    Elito avatar
    3 posts
    Member since:
    Jun 2012

    Posted 17 Apr 2015 in reply to Hristo Valyavicharski Link to this post

    Hi Hristo Valyavicharski,

    I used valid ".csv" file only And the file size is 6.22 MB only. I checked with my administartors they are allowing maximum 50 MB file.

    I am using IE9 browser. In DEVT machine we don't have any issue. Only UAT environment we are getting this issue. there we have 6 web front servers.

    I strongly believe it is a configuration issue? what are other chances? Any idea? 

    Thanks in Advance.

  5. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 17 Apr 2015 Link to this post

    Elito,

    Be sure that:
    • Your application has write permissions to the Temporary and Target folders.
    • You are selecting only csv files, as you specify that in the AllowedFileExtensions property.
    • Increase the maximum allowed files size in the MaxFileSize property.
    • Increase the maximum allowed file size in the web.config 
    • Handle the OnClientValidationFailed 
    • If your servers are in a web farm the Temporary Folder is shared and accessible by all servers.

    Regards,
    Hristo Valyavicharski
    Telerik
     

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