Generation time after changing intervals

4 posts, 0 answers
  1. Kevin
    Kevin avatar
    27 posts
    Member since:
    Aug 2012

    Posted 12 Feb 2014 Link to this post

    I have been seeing extremely slow response times when changing the intervals on timing charts.  With the Silverlight app it would take maybe 15 seconds to regenerate the chart.  With the HTML 5 rewrite it feels like it takes 15-30 minutes to regenerate.  I've never tracked the actual time but its a very, very long time.

    Is this a known issue or something that is being worked on?  I know it takes a lot of number crunching, but like I said, the old Silverlight app performed this function much faster.

    Thanks,
    Kevin
  2. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 13 Feb 2014 Link to this post

    Hi Kevin

    Thanks for bringing this to our attention. We haven't seen processing times like the one you describe and will look into this. 

    As thanks for all your reports and feedback so far, i have awarded you 2000 Telerik points. Your feedback is much appreciated.

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
  3. Kevin
    Kevin avatar
    27 posts
    Member since:
    Aug 2012

    Posted 19 Feb 2014 in reply to Thomas.Andersen@telerik.com Link to this post

    I checked to see if the latest updates helped and they have not.  I changed the intervals on a chart at 8:16am and they were still generating at 9am.  I didn't see when they actually finished.
  4. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 20 Feb 2014 Link to this post

    Hi Kevin

    We have looked into this and are at the moment unable to process the configure intervals faster. We have a choke point in our processing pipeline that delays the jobs substantially because they are waiting on some long running jobs to finish.. We are working on a change for this, but it didn't make it for this release. I'm sorry for the inconvenience. 

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
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