Fullscreen mode dropdown

4 posts, 0 answers
  1. Falk
    Falk avatar
    30 posts
    Member since:
    Mar 2008

    Posted 13 Jun 2008 Link to this post

    Hi,

    in the fullscreen mode the dropdownboxes like fonts, fontsize etc. do not expand in version 5.0.1. Anyone else having this problem?

    Thanks for helping

    Falk
  2. George
    Admin
    George avatar
    859 posts

    Posted 13 Jun 2008 Link to this post

    Hi Falk,

    Please open a support ticket and send us some screenshots (and video if possible) that demonstrate the problem, along with a detailed information about your exact scenario. Once we have a better understanding on your exact scenario, we will do our best to provide a solution.

    In addition, please check for some global CSS styles applied to the editor's tools.

    Have a great weekend,
    George
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center

  3. Falk
    Falk avatar
    30 posts
    Member since:
    Mar 2008

    Posted 13 Jun 2008 Link to this post

    Hi George,

    I don't know how to demonstrate it, because there is nothing to show. If I click in the fullscreenmode on the fontsize dropdownbox the menu to choose the fontsize does not show up. The same thing for all the other dropdownboxes. We use it in Sharepoint Moss (german version Servicepack 1) and made no configurations on the standard css.

    Gest regards

    Falk

  4. Lini
    Admin
    Lini avatar
    2144 posts

    Posted 13 Jun 2008 Link to this post

    Hi Falk,

    Thanks for reporting this. We are actually aware of this issue. It is caused by the fact that MOSS 2007 does not use a XHTML compliant doctype by default. Our controls are designed to run primarily in a compliant environment, which is why there are some problems in the default MOSS scenario. In this case, we did some research and managed to find a workaround for the problem. We plan to release an updated RadEditor for MOSS build at the end of next week (together with the RadControls for ASP.NET AJAX service pack release).

    If you do not wish to wait until then, you can try adding a doctype to your MOSS master page. For example:

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">

    We apologize for the inconvenience.

    Sincerely yours,
    Lini
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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