FULL Dates for Forum Posts

4 posts, 0 answers
  1. Keith
    Keith avatar
    61 posts
    Member since:
    May 2008

    Posted 29 Dec 2009 Link to this post

     As best as I can tell all posts in the forums have either "Posted on Jul 9 (permalink)"  or "Last Post by Keith  on Nov 17".
     Were are the full dates that include the year??????

    Do you have any idea how maddening and how much time is wasted by your customers trying to ascertain how current a posting is or it's time frame and relevancy?  WHAT WHERE YOU GUYS THINKING?

    I more than strongly suggest tagging posts with dates that include the year.

    K.E.
  2. Atanas
    Admin
    Atanas avatar
    22 posts

    Posted 11 Jan 2010 Link to this post

    Hello Keith,

    Thank you for contacting us!

    In fact if the post date is different than the current year we show the year i.e. “Posted on Jan 5, 2009” but if the post date is from the current year (currently 2010) we show “Posted on Jan 5”. We are doing it in this way because we believe it is better to show less information, it’s more natural for reading and more similar to the way we talk about dates.

    Please take our apologies for he inconvenience caused!


    Best wishes,
    Atanas
    the Telerik team

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  3. Keith
    Keith avatar
    61 posts
    Member since:
    May 2008

    Posted 11 Jan 2010 Link to this post

    I beg to differ on the logic  of "it is better to show less information, it’s more natural for reading and more similar to the way we talk about dates". A fundamental priciple of UI usability is consistancy and minimize cognitive processing. By dropping the year for the current year, the user has to know that that is your model and unless it is explained somewhere, which I belive it is not, they have to discover it by chance. If they do happen to browse enough to land on some posts with the dates, they might wonder why some posts have the date and others don't. However, it does not insure that they would figure out. What is more likely to happen, which is my case is all the posts that I looked at didn't have the date, so what the heck is the time frame? Why add the extra cognitive processing. "If there's a 'trick' to it, the UI is broken." - Douglas Anderson (via uxqoutes.com)

    Food for thought.

    K.E.

  4. Atanas
    Admin
    Atanas avatar
    22 posts

    Posted 13 Jan 2010 Link to this post

    Hi Keith,

    Thank you for your feedback!

    We discussed once again your proposal with our UX team and we are going to change it soon by adding the year in forum post dates. I added this feature request in our bug tracking system and I hope that very soon this will be applied on our web sites!

    Once again thank you for you feedback and please don't hesitate to contact us for any further issues that you experience!

    Best wishes,
    Atanas
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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