Frozen Radgrid Horizontal Scroll bar is not showing in Chrome version 53 and above

16 posts, 0 answers
  1. Murugesan Jambukesan
    Murugesan Jambukesan avatar
    12 posts
    Member since:
    Sep 2009

    Posted 21 Sep Link to this post

    Hi,

    We are using Radgrid with Frozen. It was woking correctly before version. but now Chrome updated version it behave differently. we can not change manually all the grid even if we have soloution. because whole website we used that Radgrid with Frozen option. Please check and let us know is there any global fix. 

    This is very urgent and all clients complaint about this weired issue, I have attached screen shot Please help us

     

    Thanks,

     

     

     

  2. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 22 Sep Link to this post

    Hello,

    No changes where made in the grid frozen columns functionality for the last few months, which means that the problem you encounter is only related to the browser version update. However, we will investigate the case further and depending on the browser specifics and next versions of the Chrome we will take the necessary action. As a small token of gratitude for bringing this issue to our attention I have updated your Telerik points.

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
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  4. Murugesan Jambukesan
    Murugesan Jambukesan avatar
    12 posts
    Member since:
    Sep 2009

    Posted 22 Sep Link to this post

    How long it will take?. Because we can not work with this bug.
  5. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 22 Sep Link to this post

    Hi,

    I cannot give you exact time-frame when the problem will be resolved, but you can log this issue in our feedback portal, so other customers can vote for it and this way raise its priority:
    http://feedback.telerik.com/Project/108

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  6. Claro
    Claro avatar
    1 posts
    Member since:
    Jun 2015

    Posted 22 Sep Link to this post

    Hello,

    I'm also experiencing this issue after the latest Chrome update.  My guess it has to do with ViewState since after I trigger an event, such as Sort, the horizontal scrollbar appears.  Also, the grid works properly in IE 11.

    Hope this helps.

  7. Vivek
    Vivek  avatar
    3 posts
    Member since:
    Dec 2014

    Posted 23 Sep Link to this post

    Hi,

    I am also facing the same issue. I have tested for this on IE 11, Firefox 49, Opera 40 , Chrome 53 and 54 Beta. The issue happens for Chrome 53 , Chrome 54 beta and Opera 40 (So basically all browsers using chrome rendering engine). In some cases , adjusting the size of the columns brings back the scrollbar.

    I'm using frozen columns too.

  8. Vivek
    Vivek  avatar
    3 posts
    Member since:
    Dec 2014

    Posted 23 Sep Link to this post

    Just to add to the above.. I'm using the latest version of the Telerik controls.
  9. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 27 Sep Link to this post

    Hello,

    This is to let you know that the bug with frozen grid horizontal scrollbar in Chrome 53 is fixed and the fix will be included in the latest internal build which will be published later today in customer accounts.

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  10. Ravi
    Ravi avatar
    3 posts
    Member since:
    Jan 2016

    Posted 28 Sep in reply to Pavlina Link to this post

    Hi Pavlina,

        We have checked from our end but still issue not resolved.

  11. Debajyoti
    Debajyoti avatar
    7 posts
    Member since:
    Nov 2011

    Posted 28 Sep Link to this post

    This is to let you know that the bug with frozen grid horizontal scrollbar in Chrome 53 is fixed and the fix will be included in the latest internal build which will be published later today in customer accounts.

    Please let us know if this issue is resolved and where we can find bug fixed build available for download ?

    Its kind of urgent now.

  12. Murugesan Jambukesan
    Murugesan Jambukesan avatar
    12 posts
    Member since:
    Sep 2009

    Posted 28 Sep Link to this post

    Hi,

    If you have a common style sheet you can add these code and clear browser history from the begining and try it.

    [id$='Frozen'] {
      overflow:scroll !important;  
    }

    You can use common style sheet or particular page.

    Hope this helps

     

    Thanks,

     

  13. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 28 Sep Link to this post

    Hello Ravi,

    Could you confirm that the internal build you downloaded to test if horizontal scroll works in Chrome 53 is 2016.3.927? We tested it on our side and the scroll is working properly. 

    Alternatively, you can use the following workaround:
    #<%=RadGrid1.ClientID %>_Frozen {
        overflow-x: scroll !important;
    }

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  14. Vivek
    Vivek  avatar
    3 posts
    Member since:
    Dec 2014

    Posted 29 Sep in reply to Pavlina Link to this post

    Hi Pavlina,

    I downloaded the internal build and can confirm that the fix works for the main issue. But I noticed that if I change the column width's such that the scroll bar now touches both end's of the grid, the scroll bar disappears and then does not come back.Even if I resize the grid columns.

    The only way to get the scrollbar back is to refresh the page.

  15. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 30 Sep Link to this post

    Hello Vivek,

    I can confirm that when resizing is enabled the bug with scrollbar exists. Our developers already fixed it and the fix will be part of the internal build next week. Please excuse us once again for the inconvenience caused by this bug. I have also updated your Telerik points.


    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  16. Neeraj Isaac
    Neeraj Isaac avatar
    2 posts
    Member since:
    Jan 2010

    Posted 19 Oct in reply to Pavlina Link to this post

    Hi Pavlina,

    Is this issue resolved. we had updated the chrome and facing same issue. 

    if solved please provide the solution to resolve it.

  17. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 20 Oct Link to this post

    Hi,

    Yes the issue with frozen columns in Chrome 53 is resolved in the latest official release - R3 2016 SP1. It is available for download in customer accounts since Tuesday (10/18/2016). 

    Regards,
    Pavlina
    Telerik by Progress
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