Forum Posting Errors

2 posts, 0 answers
  1. Todd Anglin
    Todd Anglin avatar
    2040 posts
    Member since:
    Aug 2005

    Posted 26 Oct 2006 Link to this post

    I've noticed that the forums have become very "buggy" over the last couple of days whenever you try to submit a post. About 50% of the time I get a telerik.com error page when I click Post (though my message is still submitted).

    I can tell many people are running into the problem because I see lots of duplicate posts on the forums. I posted duplicates myself when I first ran into this error, because your first reaction is to click "Back", frustratingly re-type your post, and click submit again (and get an error page again). People do this two, sometimes three, times before giving up, renavigating to the forum thread and realizing that all three of their posts have actually been saved.

    Did something happen to the forums that started this behavior and is there a fix in the works?

    Thanks~

    UPDATE: Make that 80% of the time. I got the error page when I submitted this post! =)
  2. Natalie Farah
    Admin
    Natalie Farah avatar
    170 posts

    Posted 27 Oct 2006 Link to this post

    Hi Todd,

    First, I would like to apologize to you and everyone else who faced this problem. The reason for the errors was not related to the forums themselves. Over the last two days we faced a problem with our server configurations. Approximately an hour after you made this post, we managed to completely resolve it so you shouldn't get errors any more.

    I want to thank you for the patience and understanding and hope this issue will not leave a negative impression on you. We'll do anything possible to avoid similar situations in the future.

    Regards,
    Natalie Farah
    the telerik team
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