Filter Operator dropdown not displaying at the expected location

4 posts, 0 answers
  1. Chris
    Chris avatar
    15 posts
    Member since:
    Oct 2010

    Posted 26 Apr 2011 Link to this post

    Hello,

    Please take a look at the attached screenshot. When I click on the filter operator selector (this is, the place where I can pick if I want the field to be EqualTo, NotEqualTo, GreaterThan, etc.) the dropdown centers itself in he middle of the screen, instead of showing right down the Filter component expression being entered. This happens also when I click on the Field selector. Is this a CSS issue? please advice, thanks!
  2. Galin
    Admin
    Galin avatar
    526 posts

    Posted 28 Apr 2011 Link to this post

    Hello Chris,

    The dropdown menu is positioned due to javascript, which calculates the coordinates and sets CSS styles like left and top. If you have set styles like margin or left and top with !important, there will be a problem with its position.

    I recommend you to use web tools like Firebug for Firefox / IE developer tool. Shortcut F12 activates both and with them is very easy to inspect the elements and to see the styles that they have. After researching the dropdwown you can see what styles are apply and easy edit them. (take a look at the attached screenshot).


    Best wishes,
    Galin
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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  4. Chris
    Chris avatar
    15 posts
    Member since:
    Oct 2010

    Posted 16 Aug 2011 Link to this post

    Thank you for your answer, but I'm still not sure how this is going to help. In the screenshot you sent me, you circled the element.style, which is generated by the telerik component, and as far as I understand I can't edit or setup that inline code. On the other hand I checked my template and there are several !important tags, but none are set where the page width and or height was set. When we purchased the telerik components, we purchased also the support, is this something we can submit to the support team as a bug to see if they can take a look and help us?

    Thanks, 
  5. Galin
    Admin
    Galin avatar
    526 posts

    Posted 17 Aug 2011 Link to this post

    Hi Chris,

    There are many possibilities that could cause the described problems. Could you please open a formal support ticket and send us a small running project that we can use to reproduce the case? This will help us provide a better support.

    Looking forward for your reply.

    Kind regards,
    Galin
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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