Files with custom extension for Media Manager are not visible once uploaded

4 posts, 0 answers
  1. Sébastien Nunes
    Sébastien Nunes avatar
    30 posts
    Member since:
    Mar 2010

    Posted 10 Feb 2011 Link to this post

    Hi all,

    I'm running RAD Editor full featured on a MOSS 2007 env (RAD 5.7.1.0), and I've added some custom file extension to be allowed in the Media Manager:
    <property name="MediaFilters">
       <item>*.wmv</item>
       <item>*.avi</item>
       <item>*.mpeg</item>
       <item>*.mpg</item>
       <item>*.mov</item>
       <item>*.flv</item>
       <item>*.m4v</item>
       <item>*.mp3</item>
       <item>*.mp4</item>
     </property>

    I'm having troubles for some files of thoses extensions. If I upload a mp4 file, the upload works fine but after the media manager refreshes the content of my document library it does not shows my mp4 file.

    And I don't have this problem for mov or flv files...

    Any clue on this ?
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 14 Feb 2011 Link to this post

    Hi Sébastien,

    I was not able to reproduce the problem on our test site. In my test I was successfully able to work with mp4 files. Could you provide me with whole content of your ConfigFile.xml and the ToolsFile.xml. This will make my test more reliable. A step by step scenario will be helpful as well.


    Greetings,
    Stanimir
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.

  3. Sébastien Nunes
    Sébastien Nunes avatar
    30 posts
    Member since:
    Mar 2010

    Posted 18 Feb 2011 Link to this post

    Hi,

    Thanks for your answer, I finally managed to have this problem fixed. There was an uppercase 'P' for the *.mp4 in one of the XML config files.

    After changing that to a lower case, the problem was fixed.

    Kind regards,
  4. Sandeep
    Sandeep avatar
    1 posts
    Member since:
    Apr 2014

    Posted 30 May Link to this post

    Hi,

    Could you please guide me how you added MP4 format in the formats allowed for Media Manager because i am facing the same problem in my project.

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