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FileNotFoundException when running Icenium Graphite Setup.exe

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AppBuilder Windows client
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Andy
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Andy asked on 06 Nov 2013, 09:43 PM
I am trying to install Graphite but I am getting a FileNotFoundException error on 3 different PCs.  I believe my firewalls should be off or allowing all connections.  2 of the 3 PCs are not running anti-virus.  When I run Setup.exe, I get "Application cannot be started.  Contact the application vendor.", with OK and Details... options.  I click Details and I get the error below.  I have tried to delete black dragon and other cache files based on other posts.  The install is working on my co-workers PC in the cube next to me which is frustrating.  Any ideas?  


PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.18052
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18052 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : file:///C:/Users/klar02/Downloads/Icenium.Graphite%20(1).application

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\klar02\Downloads\Icenium.Graphite (1).application resulted in exception. Following failure messages were detected:
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [11/6/2013 4:16:59 PM] : Activation of C:\Users\klar02\Downloads\Icenium.Graphite (1).application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [11/6/2013 4:16:59 PM] System.IO.FileNotFoundException
- The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

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Steve
Telerik team
answered on 07 Nov 2013, 05:03 PM
Hi Andy,

This looks like a .NET/ClickOnce compatibility problem, although other factors could be involved as we cannot reproduce the same issue locally on Windows 7 machine with .NET 4. We suggest running the installer as Administrator (if you haven't) and updating to the most recent .NET. If these do not help, check out the suggestions in this MSDN forum.

Regards,
Steve
Telerik
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