FileExplorer grid control is disabled in iPad

3 posts, 0 answers
  1. Saurabh
    Saurabh avatar
    2 posts
    Member since:
    Feb 2013

    Posted 14 Jun 2014 Link to this post

    In my application I am using Telerik.Web.UI dll version 2012.1.411.40,
    I am using file explorer control of rad on one of my page, this control works
    fine in normal web browsers, but when it comes to IPad, IPhone and other
    mobile devices it is freezing it grid area.
    I am not able to tap on any of uploaded files.
  2. Vessy
    Admin
    Vessy avatar
    1388 posts

    Posted 18 Jun 2014 Link to this post

    Hi Saurabh,

    We are aware of the reported issue in the used by you version and it was fixed in our 2012 Q2 release. Unfortunately there is no any workaround I could provide you so I would suggest that you upgrade to the latest version of the controls, or at least to 2012.2.607 in order to have a proper behavior of the FileExplorer control.

    Kind regards,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Saurabh
    Saurabh avatar
    2 posts
    Member since:
    Feb 2013

    Posted 19 Jun 2014 in reply to Vessy Link to this post

    Hi Vessy,
    Thanks for your reply, I got the latest version of telerik dll and It has solved my problem.
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