File Manager Dialog issue

4 posts, 0 answers
  1. Sungki
    Sungki avatar
    5 posts
    Member since:
    Jul 2013

    Posted 15 Sep 2015 Link to this post

    Our solution architecture is like below. Same IIS, site, and application pool are used.

    - Website (Frontend user) , ex www.hellotest.com

    - Admin (Backend user) , ex www.hellotest.com/admin

    We are using Editor in backend to upload Media & Flash contents.

    All uploaded data is stored in one of front-end site folder. It's okay.

    But when I insert from file manager, embed links points backend url.

    Which means

    embed url is www.hellotest.com/admin/uploads/media/somefile.mp3 . This should be www.hellotest.com/uploads/media/somefile.mp3 (NO admin in URL)

    How can I fix this issue?

  2. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 18 Sep 2015 Link to this post

    Hi Sungki,

    The only possible reason for that to happen is if the MakeUrlsAbsolute filter is enabled. Which automatically applies the domain to the src's values. 

    Check if it is enabled somewhere in the RadEditor configuration and make sure to disable it. 

    Regards,
    Ianko
    Telerik
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  4. Sungki
    Sungki avatar
    5 posts
    Member since:
    Jul 2013

    Posted 18 Sep 2015 in reply to Ianko Link to this post

    Hi Ianko,

    I didn't make the MakeUrlsAbsolute enabled.

    Any other thought?

  5. Vessy
    Admin
    Vessy avatar
    1383 posts

    Posted 23 Sep 2015 Link to this post

    Hi Sungki,

    As stated by my colleague Ianko - there is no another possible reason for showing the absolute URL to a file, unless the mentioned filter is enabled. If this filter is not enabled the Editor shows only the virtual path to the files, so the url will be like "/uploads/media/somefile.mp3".

    The only other option I can think of is that you have a custom logic for editing the URLs, so you can check there (if any).

    Unfortunately, we cannot be of much help without being able to reproduce and examine the problematic behavior on our side. Please, isolate the problem into a runnable project or send us a live URL where we can replicate the case, so we can provide you further assistance on this matter.

    Regards,
    Vessy
    Telerik
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