Extentions not working?

[Alex]

Extentions not working??

I've just uninstalled all my older Telerik packages and reinstalled the latest one - but in VS, the Telerik menu only has the about option (It should have a few more, e.g. a Silverlight option)


I've tried to manually uninstall the extensions (from inside VS)
Uninstall all Telerik packages
Reinstall Telerik Silverlight (Complete)


My Telerik menu still only has About in it (I've opened up a new silverlight solution and I'm in the client solutions MainPage.Xaml, but it still only has about)

[Petar]

Hi Alex,

I would suggest you to:

1. Launch the Visual Studio Extension Manager (Tools | Extension Manager menu)
2. Uninstall all Telerik extensions
3. Download the latest Telerik Silverlight VSExtensions from the Online Gallery

Hope this helps.

Best wishes,
Petar
the Telerik team

[Alex]

I had previously downloaded the :

Silverlight 4 - Automatic installation (msi, 84 MB) What's included?
(RadControls_for_Silverlight4_2010_3_1314_Dev.msi)

Which is suppose to come with the extensions. I can confirm that when I uninstall the extensions from Visual studio, then uninstall+reinstall/repair/upgrade my Telerik installation it puts the extensions back on. But the only option in the Telerik menu is About.

In your products section, the Telerik Silverlight VSExtensions links back to the normal Silverlight products download (i.e. the one that I already have)





Is there a download for just the SL extension?
(Or a way to install the extensions from the Manual install zip?)

[Petar]

Hi Alex,

I am sorry for not being clear.

Indeed there is way to install only the VS Extensions for RadControls for Silverlight. This was my suggestion actually.

You can do this through the Visual Studio Extensions Manager. It allows you to browse the Visual Studio Gallery where you can search and download the Telerik Silverlight VSExtensions. This way you will reinstall just the VS Extensions for RadControls for Silverlight without downloading or installing anything manually.

You can see the first part of the Jump-start Using Telerik RadControls blog post which gives more details about the above procedure.

Kind regards,
Petar
the Telerik team

[Alex]

Thanks for the reply, the extensions from the VS's online gallery work fine. (Previously I thought you had meant the Telerik online gallery, i.e. the downloads page)





The next issue I have however, is that in my current solution, the project upgrade wizard's Combo Box (which usually lists your installed Telerik versions) is now empty. If I manually browse to the programfiles/teleik/<version>/silverlight/binaries, I can update my my project. But it does not save this folder if I open the upgrade wizard again.

After some testing, If I'm already at the latest version, it will not list any versions. If I'm running an older version it will.

[Petar]

Hello Alex,

The most probable reason why you don't see the RadControls in the combo box is that your project targets Silverlight 3 rather than Silverlight 4. Since Q3 2010 RadControls for Silverlight support only Silverlight 4.

Can you verify that your project targets Silverlight 4?

Kind regards,
Petar
the Telerik team

[Jonx]

Hello Petar,

I have the same problem.
The screen is empty. See attachment.

I double checked that the project is SL4.

I need to update to the latest version...

Also the toolbox wizard does not work either.
I select a new version in the list. It restarts VS and nothing has changed.
I still have the same toolbox. In some of my project I even have no radcontrols and no way to make them come back.

Last, as you can see in the other screenshot, the drawing of the toolbox is having big issues two...

I think have all those problems since I updated to VS2010 (ultimate) SP1 beta...

Before that I only had the problem of the toolbox configurator doing nothing...

[Petar]

Hi John,

Regarding the empty Upgrade Wizard I would suggest you to try downloading the latest version through the Upgrade Wizard (click on the Download button). If this doesn't help then it is possible that it is caused by the upgrade to Service Pack 1 Beta for the Studio. You can try to reinstall the Silverlight 4 Tools for Visual Studio.

Regarding the Toolbox problem my suggestion is to reset the Toolbox (right-click and select Reset Toolbox). If the Toolbox items are still missing then the problem might be caused by invalid Toolbox cache files. Clearing the cache files should resolve the issue. To do this just navigate to one of the following locations: Windows XP - %userprofile%\Local Settings\Application Data\Microsoft\VisualStudio\10.0; Windows 7 / Vista - %localappdata%\Microsoft\VisualStudio\10.0; delete all .tbd files.

Hope this will help.

Best wishes,
Petar
the Telerik team

[Jonx]

Hello Petar,

Download gives me nothing, see screenshot.
I did re-install the tools. Still empty. I don't have the latest version. I have the version before.

Reseting the toolbox and clearing the cache did work...

So, what now to update? Uninstall the radcontrols and install again?

[Petar]

Hello John,

Let me start with some explanation. The upgrade wizard lists all different versions of RadControls for Silverlight that are on your machine except the one that is used in your current project. The wizard searches in the following two locations:

• %appdata%\Telerik\Updates;
• C:\Program Files[ (x86)]\Telerik\RadControls for Silverlight*;

Having the above information in mind can you double check in the above locations that you have available version, different than the one that you currently use?

If you have different versions that you can upgrade to, but they are not displayed then you can try to reinstall the RadControls for Silverlight.

If this doesn't help too, then I will ask you to open a formal support ticket and send us the project that reproduces the problem. Then we will be able to further research the problem.

Kind regards,
Petar
the Telerik team

[Jonx]

Ok,
I did make sure that I had a version to update to...
My project was using Q3 2010 (version 2010.3.1110), and installed in C:\Program Files[ (x86)]\Telerik
I had version Q3 2010 SP1.

I did reinstall that version and was able to update my project.

So it was probably a hitch with VS SP1 beta.

Still, instead of having a dialog with empty controls that looks weird you could disable the control and display some text saying that I'm using the latest, the only version found on my computer.

Also when I check for an update, instead of a red text message saying:
Newer versiion check result: not found.

This looks like an error happenned.

You could say instead: Your project is using version 2010.1314.1040 which is the latest version of the Silverlight RadControls available.

I'm up to date using the latest version and my toolbox is working now.
Thank you for your help, Petar, it helped a lot.
John.

[Petar]

Hi John,

I am glad that all problems are gone now.

Thank you for your feedback. We are working on suck improvements, and they will be available in our future releases.

All the best,
Petar
the Telerik team

[Jonx]

Good to hear.
Thanks again,
John.