Export to PDF with subreport v2.0.0.0

3 posts, 1 answers
  1. Joel
    Joel avatar
    166 posts
    Member since:
    Oct 2006

    Posted 19 Feb 2008 Link to this post

    We are experiencing a problem which I believe is due to a subreport.  We are using v2.0.0.0 at the moment.  All of our reports can render and export to PDF fine except 1.  That report renders fine, but when export to PDF is selected, the users PC just hangs and w3wp.exe on the server gradually consumes memory and processor.  We killed it on the server after an hour when the memory grew to 600MB and processors were at 90.  The only difference we can see in this report is that it has a subreport.  Is there a known problem with exporting a report with a subreport in v2, and if so, was this fixed in the the service pack?  It's an old report that used to export fine before the subreport was added.

    Thanks.
  2. Answer
    Svetoslav
    Admin
    Svetoslav avatar
    649 posts

    Posted 20 Feb 2008 Link to this post

    Hi Joel,

    With the release of Telerik Reporting Q1 2007 we had introduced a bug in the Image rendering (which is part of the PDF export as well) that we fixed in the consequent Service Pack 1. Please make sure you are running the latest release of Telerik Reporting - Q3 2007 SP1 (v. 2.0.1.0).

    If the above information does not help please open a separate support ticket and send us a simple report (and the data it displays) that illustrates the described behavior. Any further information that you consider helpful is appreciated too.

    All the best,
    Svetoslav
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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  4. Joel
    Joel avatar
    166 posts
    Member since:
    Oct 2006

    Posted 20 Feb 2008 Link to this post

    You were correct.  It now renders after upgrading.  Excellent work!
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