Export Render only blank Page on Production server

3 posts, 1 answers
  1. James Shelton-Agar
    James Shelton-Agar avatar
    108 posts
    Member since:
    May 2008

    Posted 28 Apr 2009 Link to this post

    hi there, I am using the Report Q1 3.0.9.311
    I have included telerik.reporting, telerik.reporting.design, telerik.reporting.interfaces and telerik.reporting.Processing, as well as telerik.reportviewer.design and webforms in the assmbily BIN Folder
    The Preview is fine, however, When i try to export it to PDF or other formats, it only generates a blank page

    I have a dev server and local dev enviroment all fine....
    do you know what can cause this problem?

    =====================================

    Problem Found, it's the known issue that when hiding HTML textbox, PDF generate blank

    waiting for new version
  2. James Shelton-Agar
    James Shelton-Agar avatar
    108 posts
    Member since:
    May 2008

    Posted 28 Apr 2009 Link to this post

    Export to MHTML, HTML, RTF is fine, Only PDF and Image can only be export correctly at localhost

    any idea?
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  4. Answer
    Steve
    Admin
    Steve avatar
    10941 posts

    Posted 29 Apr 2009 Link to this post

    Hello James,

    Yes, indeed there is a problem in the current version that breaks the image rendering when you set the Visible property of HtmlTextBox item to false. The issue has already been addressed and would be part of the SP1 expected by the end of this week (next week at latest).
    For the time being, you can set a minimal height for the HtmlTextBox, so that it would grow whenever there is content. Then when you want to hide it, set its Value as empty string and this way it would not grow i.e. would not occupy any space, just like it was set to visible=false.

    Please excuse us for the temporary inconvenience.

    Greetings,
    Steve
    the Telerik team

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