Export options disabled in safari

11 posts, 0 answers
  1. sabarishbabu
    sabarishbabu avatar
    136 posts
    Member since:
    Apr 2009

    Posted 27 Nov 2009 Link to this post

    Hi ,

     As Export options(combo and export link) is disabled , we cannot export the report.

    On the button click,  we are showing reports in report viewer.

    kindly tell me the solution for this.


    Thanks for the help



  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 27 Nov 2009 Link to this post

    Hello sabarishbabu,

    Clearly you've having some problem with your applications settings as you reported problems with Firefox as well, and no such issues have been reported by other users so far. Please follow the steps in your other thread and try to isolate the issue as much as possible (i.e. strip everything else from the page except the viewer).

    Best wishes,
    Steve
    the Telerik team

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  4. sabarishbabu
    sabarishbabu avatar
    136 posts
    Member since:
    Apr 2009

    Posted 28 Nov 2009 Link to this post

    I found the problem.

    In my aspx file, i used Form decorator control(because some controls are in the apx page).Thats why export option is disabled in safari/chrome.

    after removing formdecorator control, we can export in safari.

    Can you check it?


    Thanks


  5. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 30 Nov 2009 Link to this post

    Hi sabarishbabu,

    Unfortunately we have not been able to reproduce such erroneous behavior with the latest Reporting and RadControls for ASP.NET AJAX and RadFormDecorator present on the page. We would appreciate if you make sure you're using the latest versions and if the problem persists, open a support ticket and attach a sample project that shows the problem (again strip all irrelevant items, as long as the issue is reproducible). Once we review it, we would be able to share more info on what is happening.

    Best wishes,
    Steve
    the Telerik team

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  6. Bill Siegler
    Bill Siegler avatar
    7 posts
    Member since:
    May 2007

    Posted 23 Dec 2009 Link to this post

    I too have had the same issue. I am using the RadFormDecorator control in my aspx file that is using a ReportViewer web control to display a report. The export ran fine except when the report had a picturebox in it. Reports without the picturebox control exported fine, but in those containing the picturebox the export drop down was disabled. Removing the RadFormDecorator control has solved the problem...
  7. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 04 Jan 2010 Link to this post

    Hello Bill,

    We would appreciate if you open a support ticket and attach a sample project that exhibits the problem, so that we can investigate the issue on our end.

    Greetings,
    Steve
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  8. mohammed
    mohammed avatar
    22 posts
    Member since:
    Oct 2008

    Posted 19 Mar 2010 Link to this post

    Steve,

    Do we have any solution for this issue? I too have same issue. Our ASP code works fine in internet explorer and we do see export options. BUT export option is disabled when I run same screen same code in google chrome.

    If you want I can send my asp code but you wont be able to run it as I cant send you all DB objects.

    Thanks,
    Ali.
  9. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 19 Mar 2010 Link to this post

    Hello mohammed,

    I've checked with the RadFormDecorator developers and they confirmed that the problem has been investigated, but is in fact Google Chrome issue present in their issue tracking system: http://code.google.com/p/chromium/issues/detail?id=13170.
    The workaround we can offer for the time being is to disable Selects from being decorated i.e.:

    <telerik:RadFormDecorator ID="RadFormDecorator1" runat="server" DecoratedControls="All"
       ControlsToSkip="Select" />

    This would disallow the select elements from being decorated under all browsers. If you want to limit the "damage", you can make a browser check in code behind and set this property only when the browser is Chrome.

    Kind regards,
    Steve
    the Telerik team

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  10. Daniel
    Daniel avatar
    16 posts
    Member since:
    Oct 2007

    Posted 07 Nov 2011 Link to this post

    Hi all,

    I got the same issue (export button remains disabled), but instead of using Chrome I had this issue with Firefox. Adding the mentioned parameter to the FormDecorator control solved the issue though.

    Daniël
  11. Aaron
    Aaron avatar
    3 posts
    Member since:
    Apr 2010

    Posted 27 Dec 2011 Link to this post

    I'm encountering the same issue with FF 8.0.  No problem with IE8 or Chrome.

    When the RadFormDecorator is applied, the export link button never enables unless I select an export option and click the refresh button on the report viewer toolbar.

  12. Eduardo
    Eduardo avatar
    1 posts
    Member since:
    Oct 2012

    Posted 06 Dec 2012 Link to this post

    hola buena tarde :
    Soy estudiante y e tenido el mismo problema al abrir el proyecto con google chrome se bloquea e boton de exportar en internet explorer funciona bien espero me puedan ayudar
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