Export dropdown list disabled

7 posts, 0 answers
  1. cheekl
    cheekl avatar
    55 posts
    Member since:
    Jul 2012

    Posted 25 Sep 2009 Link to this post

    When I use Firefox 3.5.3 to browse a page with report viewer, the export dropdown list is disabled. But IE do not have such problem.

    The reporting version is 3.1.9.807

    How to overcome this?

  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 25 Sep 2009 Link to this post

    Hi cheekl,

    We're using Firefox in our daily work as well as many other users of Telerik Reporting, but we've not noticed or been reported such an issue. In fact you can go ahead and test whether you would get the same behavior in our online demo reports here.
    We believe that there is something else messing up the report viewer's toolbar e.g. global css or themes for your page. Please exclude all those and verify if the problem is gone. If it persists, please send us your .aspx page with the viewer along with your web.config, and we would be able to provide more info once we review them.

    Kind regards,
    Steve
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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  4. cheekl
    cheekl avatar
    55 posts
    Member since:
    Jul 2012

    Posted 25 Sep 2009 Link to this post

    Yes, you are right. I have a css file inside App_Themes\Blue folder. My theme set to blue. If I remove the css file, then the export dropdown is enabled.
    Then I try to put back the css and remove some of the setting in the css file. However, the export dropdown disabled again even I remove all the lines in css file.
    Is that means I cannot use css file in my theme?

  5. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 25 Sep 2009 Link to this post

    Hello cheekl,

    You need to make sure your styles do not affect html elements directly, which is probably what happens in your case. You can apply the styles through the CssClass property and thus avoid any mess up with control's you do not want to be affected. More info on ASP.NET themes is available in this MSDN article.

    Regards,
    Steve
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  6. cheekl
    cheekl avatar
    55 posts
    Member since:
    Jul 2012

    Posted 27 Sep 2009 Link to this post

    I tried to delete all the stylesheet in css for. Which means the css is blank. But the export button still disabled. So what causes this problem.
  7. cheekl
    cheekl avatar
    55 posts
    Member since:
    Jul 2012

    Posted 27 Sep 2009 Link to this post

    Forget about the last post... it's because I did not clear the cache. I found the style sheet which causing the problem. The problem is solved now. Thanks.
  8. Aaron
    Aaron avatar
    3 posts
    Member since:
    Apr 2010

    Posted 27 Dec 2011 Link to this post

    Wrong thread.  Please dis regard.

      
    Thanks
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