everlive.com / API - error 500

5 posts, 0 answers
  1. Pimskie
    Pimskie avatar
    6 posts
    Member since:
    Sep 2013

    Posted 25 Oct 2013 Link to this post

    Hi,

    I'm trying to login into everlive.com, but the page keeps loading and sometimes returns an 500:

    There seems to be an issue with our server!
    It seems that either something went wrong or our servers are under heavy load right now. It's likely temporary so feel free to try again in a few minutes. Please, let us know if the problem persist.

    The API isn't reachable either. The problem persists for about a hour now. 

    Anyone knows what's going on?

    Regards, 

    Pim. 

  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 25 Oct 2013 Link to this post

    Hello Pim,

    Indeed there seems to be an unforeseen maintenance in the data center where the Everlive servers are. We're in touch with our provider and hope to get back up shortly.

    Please excuse us for the temporary inconvenience.

    Regards,
    Steve
    Telerik
    You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
    Looking for tips & tricks directly from the Icenium team? Check out our blog!
    Share feedback and vote for features on our Feedback Portal.
  3. Pimskie
    Pimskie avatar
    6 posts
    Member since:
    Sep 2013

    Posted 25 Oct 2013 Link to this post

    Hi Steve, 

    Thanks for the quick heads up. I'll keep checking the site in the meanwhile. 

    Regards, 

    Pim
  4. Ryan
    Ryan avatar
    5 posts
    Member since:
    Nov 2011

    Posted 27 Mar 2014 Link to this post

    My everlive backend has been down all day. I put in a support ticket this morning and no response. I have a test account I am trying to do a POC for and its not going well so far. Considering other options if everlive is this unstable. 

    There seems to be an issue with our server!It seems that either something went wrong or our servers are under heavy load right now. It's likely temporary so feel free to try again in a few minutes. Please, let us know if the problem persist.
  5. Anton Dobrev
    Admin
    Anton Dobrev avatar
    539 posts

    Posted 28 Mar 2014 Link to this post

    Hello,

    Please, accept our apologies for this inconvenience.

    There was a minor disruption in our services for a small interval of time. Everything should be up and running from then on. The old trick with clearing your browser’s cache and cookies turned out to be helpful when the error keeps hanging on the screen for hours.

    Is the problem persisting? In such case, we would appreciate if you could specify the version of the browser used, optionally a recorded FiddlerCap session (with “Decrypt HTTPS traffic” option enabled) may be useful for us.


    Regards,
    Anton Dobrev
    Telerik
     

    Build cross-platform mobile apps using Visual Studio and .NET. Register for the online webinar on 03/27/2014, 11:00AM US ET. Seats are limited.

     
Back to Top