Error trying to add rad controll

4 posts, 0 answers
  1. crysys
    crysys avatar
    2 posts
    Member since:
    Jul 2007

    Posted 25 Jul 2007 Link to this post

    Hi, I have big problems installing/useing RadControls. In visual studio 2005, the controls doesn't even appare, so I installed vs express; Now the controls are showing in my toolbox, but  whenever I try to drag a control over to a form, I get this message: rad error (external image)

  2. Jack
    Admin
    Jack avatar
    2333 posts

    Posted 25 Jul 2007 Link to this post

    Hello Kristian,

    We apologize for these troubles. It is a very strange situation. We never experienced and do not have reports for such behavior. Our controls have automatic installers only for Visual Studio 2005 and do not have one for Visual Studio Express. You should not be able to see RadControls in Visual Studio Express toolbox unless you add them manually. We will need some additional information in order to investigate this problem:

    1. What is your operating system version
    2. What versions of Visual Studio you have installed on your machine
    3. Do you have any add-ons for Visual Studio installed
    4. Do you have installed some third party component suites
    5. Do you have any previous versions of RadControls for WinForms installed
    6. What version of RadControls for WinForms/RadRibbonBar are you trying to install
    7. Does this problem persist after removing and installing again RadControls for WinForms
    8. Does this problem persist after machine reboot
    9. Does this message appear independently of the control you are trying to use
    I apologize again for the inconvenience. We will put all necessary efforts to investigate and solve this situation.

     
    Best wishes,
    Jack
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. UI for WinForms is Visual Studio 2017 Ready
  4. crysys
    crysys avatar
    2 posts
    Member since:
    Jul 2007

    Posted 25 Jul 2007 Link to this post

    Thats alot of questions :D

    1. Windows Vista Ultimate (english), with latest updates
    2 / 3:
    Microsoft Visual Studio 2005
    Version 8.0.50727.867  (vsvista.050727-8600)
    Microsoft .NET Framework
    Version 2.0.50727

    Installed Edition: Professional
    Microsoft Visual C# 2005   77626-009-0000007-41859
    Microsoft Visual C# 2005
    Crystal Reports    AAC60-G0CSA4B-V7000AY
    Crystal Reports for Visual Studio 2005

    Microsoft Visual Studio 2005 Professional Edition - ENU Service Pack 1 (KB926601)  
    Update for Microsoft Visual Studio 2005 Professional Edition - ENU (KB932232)

    4. No
    5. No
    6. Latest, downloaded yesterday
    7. Will come back to that one
    8. Yes
    9. Yes
  5. Jack
    Admin
    Jack avatar
    2333 posts

    Posted 26 Jul 2007 Link to this post

    Hello Kristian,

    We managed to reproduce your problem in the following situation: we added the RadControls manually in Visual Studio Express toolbox. Then we uninstalled RadControls. In this situation when you try to drop some RadControl from the toolbox the same exception occurs.

    To solve your issue we suggest you to follow these steps:

    1. Uninstall the RadControls suite
    2. Ensure that "C:\Program Files\telerik" is removed
    3. Ensure that there are no dll-s in GAC beginning with Telerik. namespace.
    4. Remove manually all RadControls from Visual Studio and Visual Studio Express
    5. Reinstall RadControls for WinForms
    Please tell us if this information was useful or we need some additional research.
     

    Sincerely yours,
    Jack
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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