Error for the Image Picker

[Jason Meaden]

When we attempt to use the image picker on one of our blogs, we get an error message. This error message is specific to this blog only - the tools work fine on other blogs. (Even other blogs in the same site collection.) We've tried disabling and re-enabling the feature, with no luck. Any help would be greatly appreciated!

Here's the error message:

 

Server Error in '/' Application.

---

List does not exist

The page you selected contains a list that does not exist.  It may have been deleted by another user.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: List does not exist

The page you selected contains a list that does not exist.  It may have been deleted by another user.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[COMException (0x81020026): List does not exist The page you selected contains a list that does not exist. It may have been deleted by another user.] Microsoft.SharePoint.Library.SPRequestInternalClass.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +0 Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +333 [SPException: List does not exist The page you selected contains a list that does not exist. It may have been deleted by another user.] Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +447 Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName) +1228 Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName) +131 Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException) +565 Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException) +138 Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID) +76 Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web) +54 Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder) +168 Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) +36 Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) +10 Telerik.Web.UI.RadFileExplorer.GetFolders(String virtualPath) +70 Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode) +172 Telerik.Web.UI.RadFileExplorer.BindExplorer() +859 Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e) +599 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

 

---

Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082

 

[Stanimir]

Hi Jason Meaden,

Could you please tell us which version of RadEditor for MOSS are you using. Also please provide us with your configuration files ConfigFile.xml or ListConfigFile.xml, which are located in the \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.x.x.x__1f131a624888eeed\Resources folder if you are using the AJAX version of the control and /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/4.x.x.x__1f131a624888eeed/RadControls/Editor/ if you are using the classic RadEditor for MOSS 4.x.

Thank you.


Sincerely yours,
Stanimir
the Telerik team

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[Joe Spadea]

Did you ever resolve this issue?  I'm having the same problem.

[Stanimir]

Hello Joe,

Please upgrade to the latest version of RadEditor for MOSS, which now is 5.5.1. You can find upgrade instructions in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

If the problem persists after the upgrade, we will be glad to help you further.

Greetings,
Stanimir
the Telerik team

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[Robert Silva]

Hi Stanimir.

I'm working with Joe on this issue.  We purchased the full edition today and upgraded from 5.5.0 to 5.5.1 and are still experiencing this issue.

The exact error we are getting can be found below.

Thanks.

Rob Silva
Netezza
 

Server Error in '/' Application.

---

List does not exist

The page you selected contains a list that does not exist.  It may have been deleted by another user.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: List does not exist

The page you selected contains a list that does not exist.  It may have been deleted by another user.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[COMException (0x81020026): List does not exist The page you selected contains a list that does not exist. It may have been deleted by another user.] Microsoft.SharePoint.Library.SPRequestInternalClass.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +0 Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +333 [SPException: List does not exist The page you selected contains a list that does not exist. It may have been deleted by another user.] Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +447 Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName) +1228 Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName) +131 Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException) +565 Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException) +138 Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID) +76 Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web) +54 Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder) +168 Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) +36 Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) +10 Telerik.Web.UI.RadFileExplorer.GetExplorerData(String path, String sortExpression, Int32 startIndex, Int32 maxRowNumber, Boolean includeFiles, String control, Int32& itemsCount) +238 Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode) +458 Telerik.Web.UI.RadFileExplorer.BindExplorer() +859 Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e) +240 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

---

Version Information: Microsoft .NET Framework Version:2.0.50727.4016; ASP.NET Version:2.0.50727.4016

[Stanimir]

Hi Robert,

Could you provide us with the configuration files of the RadEditor for MOSS ConfigFile.xml, ListConfigFile.xml, ToolsFile.xml, ListToolsFile.xml, which are located in the /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/5.x.x.0__1f131a624888eeed/Resources/ folder. In order to do this open an official support ticket and upload the files there or you can provide us with URL from where we can download the files. This will help us to reproduce the problem on our test server.

Thank you.


Best wishes,
Stanimir
the Telerik team

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[Midhun Kumar Allu]

Stanmir,

We are facing the same issue too. I used the same config file you mentioned last time.

<configuration>
    <property name="ToolbarMode">ShowOnFocus</property>
    <property name="ToolsWidth">800px</property>
    <property name="AllowScripts">true</property>
    <property name="NewLineBr">False</property>
    <property name="ImagesPaths">
        <item>SiteCollectionImages</item>
    </property>
</configuration>

Same issue here.

I then reverted to the old version of the config file

<configuration>
    <property name="ToolbarMode">ShowOnFocus</property>
    <property name="ToolsWidth">800px</property>
    <property name="AllowScripts">true</property>
    <property name="NewLineBr">False</property>
    <property name="ImagesPaths">
        <item>SiteCollectionImages</item>
    </property>
    <property name="ShowHtmlMode">True</property>
    <property name="ShowPreviewMode">False</property>
    <property name="StripAbsoluteAnchorPaths">False</property>
    <property name="StripAbsoluteImagesPaths">False</property>
</configuration>

I didNOT do an iisreset for it is a production site.

Let me know what is to be done.

The event logs states the following

Event Type: Warning
Event Source:   ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID:   1309
Date:       9/23/2009
Time:       11:35:48 AM
User:       N/A
Computer:   XXXXXXXXX
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 9/23/2009 11:35:48 AM
Event time (UTC): 9/23/2009 3:35:48 PM
Event ID: c61774263cca4784ace81829400bd418
Event sequence: 90916
Event occurrence: 7
Event detail code: 0

Application information:
    Application domain: /LM/W3SVC/1606467967/Root-1-128981565150625000
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\Path to webapplication\
    Machine name: XXXXXXXXXX

Process information:
    Process ID: 4896
    Process name: w3wp.exe
    Account name: DOMAIN\USERNAME

Exception information:
    Exception type: SPException
    Exception message: List does not exist

The page you selected contains a list that does not exist.  It may have been deleted by another user.

Request information:
    Request URL: http://websiteaddress/_wpresources/RadEditorSharePoint/5.5.1.0__1f131a624888eeed/Resources/Telerik.Web.UI.DialogHandler.aspx?DialogName=ImageManager&Skin=Default&Title=Image+Manager&doid=b20efd04-4a28-4e7c-a64d-b84f30fa095a&dpptn=
    Request path: /_wpresources/RadEditorSharePoint/5.5.1.0__1f131a624888eeed/Resources/Telerik.Web.UI.DialogHandler.aspx
    User host address: HOSTIPADDRESS
    User: ACCOUNT\username
    Is authenticated: True
    Authentication Type: NTLM
    Thread account name: ACCOUNT\username

Thread information:
    Thread ID: 20
    Thread account name: ACCOUNT\username
    Is impersonating: False
    Stack trace:    at Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount)
   at Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName)
   at Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName)
   at Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException)
   at Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException)
   at Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID)
   at Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web)
   at Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(SPFolder folder)
   at Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder)
   at Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path)
   at Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path)
   at Telerik.Web.UI.RadFileExplorer.GetExplorerData(String path, String sortExpression, Int32 startIndex, Int32 maxRowNumber, Boolean includeFiles, String control, Int32& itemsCount)
   at Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode)
   at Telerik.Web.UI.RadFileExplorer.BindExplorer()
   at Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[Stanimir]

Hello Midhun,

[Joe Spadea]

Since this problem is only happening in our production environment I decided to add a virtual WFE to the MOSS farm and debug the problem on that WFE.  However, after adding the WFE to the farm and updating the web.config with the necessary AssemblyBindings, the RadEditor doesn't work.  It still works fine on the other two WFE's in this farm.  When putting the page into edit mode, the RadEditor doesn't display any contents and I can't click into it.  What possible steps have I missed?

[Joe Spadea]

In regards to my last post, the browser status window says "Please wait while scripts are loaded..."; I've been waiting 10 minutes with no change.

[Stanimir]

Hi Joe Spadea,

Could you tell us which version of RadEditor for MOSS you are using? We made some changes in the latest versions of RadEditor, which now is 5.6.0, regarding this problem. What I suggest you is upgrading to the latest version of RadEditor for MOSS. You can find the instructions in the following help articles.
Upgrade Instructions from version 4.x to version 5.x
Upgrading to a newer version of RadEditor for MOSS

Kind regards,
Stanimir
the Telerik team

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[Patrick]

We are having the same problem and we are running 5.5.0.  I wonder if the upgrade to 5.6.0 resolves the problem.   If anyone could confirm, I certainly appreciate.   Thanks,  Patrick

[Stanimir]

Hello Patrick,

I suggest you to upgrade to the latest version of RadEditor for MOSS, which now is 5.7.2. In it we integrated a new property SPOptions-DisplayNotFoundLibraries, which controls the NOT FOUND libraries in the file browser of the ImageManager dialog. You can find the upgrade instructions in the following online help article: http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

Greetings,
Stanimir
the Telerik team

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