Error for the Image Picker

13 posts, 0 answers
  1. Jason Meaden
    Jason Meaden avatar
    1 posts
    Member since:
    Jul 2009

    Posted 24 Jul 2009 Link to this post

    When we attempt to use the image picker on one of our blogs, we get an error message. This error message is specific to this blog only - the tools work fine on other blogs. (Even other blogs in the same site collection.) We've tried disabling and re-enabling the feature, with no luck. Any help would be greatly appreciated!

    Here's the error message:

     

    Server Error in '/' Application.

    List does not exist

    The page you selected contains a list that does not exist.  It may have been deleted by another user.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Runtime.InteropServices.COMException: List does not exist

    The page you selected contains a list that does not exist.  It may have been deleted by another user.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [COMException (0x81020026): List does not exist
    
    The page you selected contains a list that does not exist.  It may have been deleted by another user.]
       Microsoft.SharePoint.Library.SPRequestInternalClass.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +0
       Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +333
    
    [SPException: List does not exist
    
    The page you selected contains a list that does not exist.  It may have been deleted by another user.]
       Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +447
       Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName) +1228
       Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName) +131
       Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException) +565
       Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException) +138
       Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID) +76
       Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web) +54
       Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder) +168
       Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) +36
       Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) +10
       Telerik.Web.UI.RadFileExplorer.GetFolders(String virtualPath) +70
       Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode) +172
       Telerik.Web.UI.RadFileExplorer.BindExplorer() +859
       Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e) +599
       System.Web.UI.Control.LoadRecursive() +66
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
    

     


    Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082

     

  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 29 Jul 2009 Link to this post

    Hi Jason Meaden,

    Could you please tell us which version of RadEditor for MOSS are you using. Also please provide us with your configuration files ConfigFile.xml or ListConfigFile.xml, which are located in the \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.x.x.x__1f131a624888eeed\Resources folder if you are using the AJAX version of the control and /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/4.x.x.x__1f131a624888eeed/RadControls/Editor/ if you are using the classic RadEditor for MOSS 4.x.

    Thank you.


    Sincerely yours,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.

  3. Joe Spadea
    Joe Spadea avatar
    3 posts
    Member since:
    Jul 2009

    Posted 08 Sep 2009 Link to this post

    Did you ever resolve this issue?  I'm having the same problem.
  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 09 Sep 2009 Link to this post

    Hello Joe,

    Please upgrade to the latest version of RadEditor for MOSS, which now is 5.5.1. You can find upgrade instructions in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

    If the problem persists after the upgrade, we will be glad to help you further.

    Greetings,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  5. Robert Silva
    Robert Silva avatar
    1 posts
    Member since:
    Sep 2009

    Posted 18 Sep 2009 Link to this post

    Hi Stanimir.

    I'm working with Joe on this issue.  We purchased the full edition today and upgraded from 5.5.0 to 5.5.1 and are still experiencing this issue.

    The exact error we are getting can be found below.

    Thanks.

    Rob Silva
    Netezza
     

    Server Error in '/' Application.

    List does not exist

    The page you selected contains a list that does not exist.  It may have been deleted by another user.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Runtime.InteropServices.COMException: List does not exist

    The page you selected contains a list that does not exist.  It may have been deleted by another user.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [COMException (0x81020026): List does not exist
    
    The page you selected contains a list that does not exist.  It may have been deleted by another user.]
       Microsoft.SharePoint.Library.SPRequestInternalClass.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +0
       Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +333
    
    [SPException: List does not exist
    
    The page you selected contains a list that does not exist.  It may have been deleted by another user.]
       Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) +447
       Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName) +1228
       Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName) +131
       Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException) +565
       Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException) +138
       Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID) +76
       Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web) +54
       Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder) +168
       Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) +36
       Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) +10
       Telerik.Web.UI.RadFileExplorer.GetExplorerData(String path, String sortExpression, Int32 startIndex, Int32 maxRowNumber, Boolean includeFiles, String control, Int32& itemsCount) +238
       Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode) +458
       Telerik.Web.UI.RadFileExplorer.BindExplorer() +859
       Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e) +240
       System.Web.UI.Control.LoadRecursive() +66
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
    


    Version Information: Microsoft .NET Framework Version:2.0.50727.4016; ASP.NET Version:2.0.50727.4016
  6. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 22 Sep 2009 Link to this post

    Hi Robert,

    Could you provide us with the configuration files of the RadEditor for MOSS ConfigFile.xml, ListConfigFile.xml, ToolsFile.xml, ListToolsFile.xml, which are located in the /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/5.x.x.0__1f131a624888eeed/Resources/ folder. In order to do this open an official support ticket and upload the files there or you can provide us with URL from where we can download the files. This will help us to reproduce the problem on our test server.

    Thank you.


    Best wishes,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  7. Midhun Kumar Allu
    Midhun Kumar Allu avatar
    7 posts
    Member since:
    Sep 2009

    Posted 23 Sep 2009 Link to this post

    Stanmir,

    We are facing the same issue too. I used the same config file you mentioned last time.

    <configuration> 
        <property name="ToolbarMode">ShowOnFocus</property> 
        <property name="ToolsWidth">800px</property>  
        <property name="AllowScripts">true</property>  
        <property name="NewLineBr">False</property>  
        <property name="ImagesPaths">  
            <item>SiteCollectionImages</item>  
        </property>  
    </configuration> 

    Same issue here.

    I then reverted to the old version of the config file

    <configuration> 
        <property name="ToolbarMode">ShowOnFocus</property> 
        <property name="ToolsWidth">800px</property>  
        <property name="AllowScripts">true</property>  
        <property name="NewLineBr">False</property>  
        <property name="ImagesPaths">  
            <item>SiteCollectionImages</item>  
        </property>  
        <property name="ShowHtmlMode">True</property> 
        <property name="ShowPreviewMode">False</property> 
        <property name="StripAbsoluteAnchorPaths">False</property> 
        <property name="StripAbsoluteImagesPaths">False</property> 
    </configuration> 

    I didNOT do an iisreset for it is a production site.

    Let me know what is to be done.

    The event logs states the following

    Event Type: Warning 
    Event Source:   ASP.NET 2.0.50727.0 
    Event Category: Web Event  
    Event ID:   1309 
    Date:       9/23/2009 
    Time:       11:35:48 AM 
    User:       N/A 
    Computer:   XXXXXXXXX 
    Description: 
    Event code: 3005  
    Event message: An unhandled exception has occurred.  
    Event time: 9/23/2009 11:35:48 AM  
    Event time (UTC): 9/23/2009 3:35:48 PM  
    Event ID: c61774263cca4784ace81829400bd418  
    Event sequence: 90916  
    Event occurrence: 7  
    Event detail code: 0  
      
    Application information:  
        Application domain: /LM/W3SVC/1606467967/Root-1-128981565150625000  
        Trust level: Full  
        Application Virtual Path: /  
        Application Path: C:\Path to webapplication\  
        Machine name: XXXXXXXXXX  
      
    Process information:  
        Process ID: 4896  
        Process name: w3wp.exe  
        Account name: DOMAIN\USERNAME  
      
    Exception information:  
        Exception type: SPException  
        Exception message: List does not exist 
     
    The page you selected contains a list that does not exist.  It may have been deleted by another user.  
      
    Request information:  
        Request URL: http://websiteaddress/_wpresources/RadEditorSharePoint/5.5.1.0__1f131a624888eeed/Resources/Telerik.Web.UI.DialogHandler.aspx?DialogName=ImageManager&Skin=Default&Title=Image+Manager&doid=b20efd04-4a28-4e7c-a64d-b84f30fa095a&dpptn=  
        Request path: /_wpresources/RadEditorSharePoint/5.5.1.0__1f131a624888eeed/Resources/Telerik.Web.UI.DialogHandler.aspx  
        User host address: HOSTIPADDRESS  
        User: ACCOUNT\username  
        Is authenticated: True  
        Authentication Type: NTLM  
        Thread account name: ACCOUNT\username  
      
    Thread information:  
        Thread ID: 20  
        Thread account name: ACCOUNT\username  
        Is impersonating: False  
        Stack trace:    at Microsoft.SharePoint.Library.SPRequest.GetListsWithCallback(String bstrUrl, Guid foreignWebId, String bstrListInternalName, Int32 dwBaseType, Int32 dwBaseTypeAlt, Int32 dwServerTemplate, UInt32 dwGetListFlags, UInt32 dwListFilterFlags, Boolean bPrefetchMetaData, Boolean bSecurityTrimmed, Boolean bGetSecurityData, ISP2DSafeArrayWriter p2DWriter, Int32& plRecycleBinCount) 
       at Microsoft.SharePoint.SPListCollection.EnsureListsData(Guid webId, String strListName) 
       at Microsoft.SharePoint.SPListCollection.EnsureListsData(String strListName) 
       at Microsoft.SharePoint.SPListCollection.ItemByInternalName(String strInternalName, Boolean bThrowException) 
       at Microsoft.SharePoint.SPListCollection.GetListById(Guid uniqueID, Boolean bThrowException) 
       at Microsoft.SharePoint.SPListCollection.get_Item(Guid uniqueID) 
       at Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(Guid listId, SPWeb web) 
       at Telerik.SharePoint.Editor.SPContentProvider.GetPermissions(SPFolder folder) 
       at Telerik.SharePoint.Editor.SPContentProvider.CreateDirectoryItem(SPFolder folder) 
       at Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) 
       at Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) 
       at Telerik.Web.UI.RadFileExplorer.GetExplorerData(String path, String sortExpression, Int32 startIndex, Int32 maxRowNumber, Boolean includeFiles, String control, Int32& itemsCount) 
       at Telerik.Web.UI.RadFileExplorer.PopulateTreeNode(RadTreeNode currNode) 
       at Telerik.Web.UI.RadFileExplorer.BindExplorer() 
       at Telerik.Web.UI.RadFileExplorer.OnLoad(EventArgs e) 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Control.LoadRecursive() 
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 
      
      
    Custom event details:  
     
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 
     





  8. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 28 Sep 2009 Link to this post

    Hello Midhun,

    Unfortunately I am not able to reproduce the problem on our test server. Please provide me with step by step scenario of how to achieve the described behavior.

    In addition the reason you see this error when trying to view a page might be that the page is referencing another file that does not have a published version. This file could be a page layout or a master page file. If you go to the master page gallery and publish a version of both the page layout and the master page, you will be able to see your page without any errors.



    Greetings,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  9. Joe Spadea
    Joe Spadea avatar
    3 posts
    Member since:
    Jul 2009

    Posted 11 Nov 2009 Link to this post

    Since this problem is only happening in our production environment I decided to add a virtual WFE to the MOSS farm and debug the problem on that WFE.  However, after adding the WFE to the farm and updating the web.config with the necessary AssemblyBindings, the RadEditor doesn't work.  It still works fine on the other two WFE's in this farm.  When putting the page into edit mode, the RadEditor doesn't display any contents and I can't click into it.  What possible steps have I missed?
  10. Joe Spadea
    Joe Spadea avatar
    3 posts
    Member since:
    Jul 2009

    Posted 12 Nov 2009 Link to this post

    In regards to my last post, the browser status window says "Please wait while scripts are loaded..."; I've been waiting 10 minutes with no change.
  11. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 13 Nov 2009 Link to this post

    Hi Joe Spadea,

    Could you tell us which version of RadEditor for MOSS you are using? We made some changes in the latest versions of RadEditor, which now is 5.6.0, regarding this problem. What I suggest you is upgrading to the latest version of RadEditor for MOSS. You can find the instructions in the following help articles.
    Upgrade Instructions from version 4.x to version 5.x
    Upgrading to a newer version of RadEditor for MOSS

    Kind regards,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  12. Patrick
    Patrick avatar
    1 posts
    Member since:
    Mar 2009

    Posted 14 May 2010 Link to this post

    We are having the same problem and we are running 5.5.0.  I wonder if the upgrade to 5.6.0 resolves the problem.   If anyone could confirm, I certainly appreciate.   Thanks,  Patrick
  13. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 17 May 2010 Link to this post

    Hello Patrick,

    I suggest you to upgrade to the latest version of RadEditor for MOSS, which now is 5.7.2. In it we integrated a new property SPOptions-DisplayNotFoundLibraries, which controls the NOT FOUND libraries in the file browser of the ImageManager dialog. You can find the upgrade instructions in the following online help article: http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

    Greetings,
    Stanimir
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Back to Top