Error deleting project

[XiMnet Malaysia]

Hi,

When I try to delete a project (test), I received this error.
http://postimg.org/image/tef36v71p/

Can assist to check? Thanks.

Our Telerik ID is [e-mail]

[Kaloyan]

Hi XiMnet,

Could you please share the name of the project you were trying to delete? Also, if the issue still reproduces on your side, we will be grateful if you can log it with Fiddler and send us the logs for further investigation. For the purpose you can follow the next steps:
1. Download Fiddler from here and install it on your side.
2. Run Fiddler and go to Tools -> Fiddler Options.
3. On the HTTPS page, verify that Capture HTTPS Connects is enabled.
4. Verify that Decrypt HTTPS traffic is enabled.
5. Try to delete a project and wait until it fails.
6. In Fiddler, go to File -> Save -> All Sessions, save the archive to disk (a SAZ file).
7. Send us the saz file.

I am looking forward to your reply.

Regards,
Kaloyan
Telerik

 

 

[XiMnet Malaysia]

Hi Kaloyan,

Here are the details:

Workspace name: Mobile App Prototypes
Workspace URL: https://platform.telerik.com/#workspace/afee8902-be7e-4163-bde2-7f4033c624fa

Project name: test
Project URL: https://platform.telerik.com/#workspace/afee8902-be7e-4163-bde2-7f4033c624fa/backendservices/b7b75bc0-2d9d-11e4-a1db-b94c096c7cf6

Fiddler session: http://upload.ximnet.com.my/telerik/telerik%20delete%20fail.zip
Screen cast of how we try to delete the "test" project: 

Thanks.

[Kaloyan]

Hello,

The test project is now deleted from your Platform account.

Thank you for all the provided details. With them, we found an issue on our side, that was preventing the deletion of that project. As a token of gratitude, I have updated your Telerik points.

Please, let me know if I can be of further assistance.

Regards,
Kaloyan
Telerik

 

 

[XiMnet Malaysia]

Thanks Kaloyan.