Enabling of Scroll Bars in RAD Chart hides few of the bar graphs

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6 posts, 0 answers
  1. Faz
    Faz avatar
    1 posts
    Member since:
    Nov 2010

    Posted 09 Jun 2011 Link to this post

    Hi,
    We using Telerik control RAD control for ASP.NET v2010.3.1109.40. We are facing a critical issue with the RADCHART control. When we enable the scroll bar, few of the graphs are not even visible. But when scroll bar is disabled, all the bar graphs comes up fine. Please have alook at the code snippet below and screen shots for better understanding.Your prompt help would be appreciated.
    Thanks,
    Code Snippet :

    <telerik:RadChart ID="TaxYearsChart" runat="server" Width="350px"
    SeriesOrientation="Horizontal" Legend-Appearance-Visible="false" AutoLayout="true"
    ChartTitle-TextBlock-Text="Year by Tax Type">
    <ClientSettings EnableZoom="false" ScrollMode="XOnly" XScale="2" /> <!--If we add this line the scroll bar comes but few bar graphs line just blow off.-->
    <Appearance FillStyle-MainColor="White">
    <Border Color="DarkGray" Visible="true" />
    </Appearance>
    <PlotArea EmptySeriesMessage-TextBlock-Text="No Audit Cycles to Display" EmptySeriesMessage-TextBlock-Appearance-TextProperties-Color="White">
    <YAxis AxisMode="Extended" AutoScale="false" Step="5" MinValue="0">
    </YAxis>
    <Appearance FillStyle-MainColor="#BBCFE7" FillStyle-FillType="Solid" Dimensions-AutoSize="true">
    </Appearance>
    </PlotArea>
    <Appearance FillStyle-MainColor="White">
    </Appearance>
    </telerik:RadChart>

  2. Evgenia
    Admin
    Evgenia avatar
    1406 posts

    Posted 13 Jun 2011 Link to this post

    Hello Aziz,

    Your question was already answered in the support thread started by you - Ticket ID: 432843. I suggest that we keep the conversation in a single thread - in this case the formal support one as you will gain faster responses there (24 hours response time) and furthermore it will be easier for both sides if we follow a single thread.

    Regards,
    Evgenia
    the Telerik team

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  4. Sumeet
    Sumeet avatar
    1 posts
    Member since:
    Aug 2011

    Posted 07 Sep 2011 Link to this post

    Hi Evgenia,

    We are also facing same issue for Radchart.
    Till now we are not able to find the answer in any of the forums.
    Can you please reply to this thread or else give the link from where I can get the answer

    Regards,
    Sumeet
  5. Evgenia
    Admin
    Evgenia avatar
    1406 posts

    Posted 12 Sep 2011 Link to this post

    Hi Sumeet,

    Can you clarify the version of the RadChart you are testing with? Also can you open a formal support thread and attach the project where this issue reproduces? This way we'll be able to debug it locally and get back to you with our findings/suggestions.

    Regards,
    Evgenia
    the Telerik team
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  6. des white
    des white avatar
    14 posts
    Member since:
    Sep 2009

    Posted 11 Nov 2011 Link to this post

    Same issue here.
    I dont think Stacked bar or bar chart will work with scrolling.I tried adding a dummy line chart but the problem persists.
    The bars are there but they all overlap and they dont line up with the Xaxis labels.

  7. Evgenia
    Admin
    Evgenia avatar
    1406 posts

    Posted 16 Nov 2011 Link to this post

    Hello Des,

    This is to inform you that your question was answered in the support thread started by you (Ticket ID: 481709). I'll just copy your resolution of the issue here for everyone else that will read this forum:
    "The problem was that the data structure and the way your graph does not directly map the series x values to the x axis. I needed to create a sort of cross tab query so that the series data had zero values on the x axis".

    Kind regards,
    Evgenia
    the Telerik team
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