EmptyMessage not showing

10 posts, 0 answers
  1. Mickael
    Mickael avatar
    57 posts
    Member since:
    Oct 2014

    Posted 09 Apr 2015 Link to this post

    Hi, I have an autocompletebox with an EmptyMessage set.
    The problem is that the empty message barely shows.
    Basically I only see A few pixel width of the first letter of the EmptyMessage.
    It's like something is squishing it to the left.

    <telerik:RadAutoCompleteBox
        ID="RdtCmpltBx_1"
        runat="server"
        Width="160px"
        DropDownWidth="150px"
        EmptyMessage="Enter name (ex: Alpha)"
        WebServiceSettings-Method="GetSingleName"
        WebServiceSettings-Path="Main.aspx"
        OnClientTextChanged="NameChanged"
        Filter="StartsWith"
        DropDownPosition="Automatic"
        AllowCustomEntry="true"
        InputType="Text"
        TextSettings-SelectionMode="Single" />

    I looked at the sample at https://demos.telerik.com/aspnet-ajax/autocompletebox/examples/default/defaultcs.aspx

    and I do not see anything different.

  2. Mickael
    Mickael avatar
    57 posts
    Member since:
    Oct 2014

    Posted 09 Apr 2015 in reply to Mickael Link to this post

    Update:
    I found out that if I click in the AutoCompleteBox, then click out, after that the EmptyMessage shows completely.

    Weird...

  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Plamen
    Admin
    Plamen avatar
    2733 posts

    Posted 10 Apr 2015 Link to this post

    Hello,

    The issue sound like a bug in the control that is already fixed in the latest version of  the control. In such case I will recommend you to update to the latest version. Please let us know if you still observe some unusual issues so we could inspect them and be more helpful.

    Regards,
    Plamen
    Telerik
     

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  5. Mickael
    Mickael avatar
    57 posts
    Member since:
    Oct 2014

    Posted 10 Apr 2015 in reply to Plamen Link to this post

    Hi,

    I am using Telerik.Web.UI v4.0.30319

     I thought that was the latest.

  6. Mickael
    Mickael avatar
    57 posts
    Member since:
    Oct 2014

    Posted 10 Apr 2015 in reply to Mickael Link to this post

    I am attaching a screenshot of the control.
  7. Plamen
    Admin
    Plamen avatar
    2733 posts

    Posted 10 Apr 2015 Link to this post

    Hello Mickael,

    The latest version is version 2015.1.401. Here is you can see the Release history of Telerik UI for ASP.NET AJAX. 

    You can check the version of your Telerik.Web.UI.dll file by right clicking on it,then clicking on the properties option and then clicking on the Details tab. You will see the version in the File version line. 

    Regards,
    Plamen
    Telerik
     

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  8. Mickael
    Mickael avatar
    57 posts
    Member since:
    Oct 2014

    Posted 10 Apr 2015 in reply to Plamen Link to this post

    I just updated to the latest version.
    I removed the reference to the previous telerik.web.ui and added the new one from C:\Program Files (x86)\Telerik\UI for ASP.NET AJAX Q1 2015\Bin45
    File Version is 2015.1.401.45
    Bug is still happening

    I am using Visual Studio 2013

  9. Plamen
    Admin
    Plamen avatar
    2733 posts

    Posted 13 Apr 2015 Link to this post

    Hello ,

    I have  tested the described scenario but could not observe any unusual issue once again. Here a video of my test and you can find my sample page attached.

    Please let me know what else should I add or do to replicate the issue and be more helpful with a possible solution.

    Regards,
    Plamen
    Telerik
     

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  10. Albert Shenker
    Albert Shenker avatar
    550 posts
    Member since:
    Mar 2004

    Posted 29 May 2015 Link to this post

    I am using the 2015.1.401.40 version of the controls and the EmptyMessage is not being displayed at all on iPhones. I'm not sure about other mobile platforms. It DOES display in regular browsers on computers.
  11. Plamen
    Admin
    Plamen avatar
    2733 posts

    Posted 01 Jun 2015 Link to this post

    Hello Albert,

    We have tested both IPhone 6 and other mobile devices and the empty message is displayed correctly at our side with the version that you mentioned and the web service scenario. I have also observed the Empty message correctly at our online demos.

    If your scenario is somehow different please elaborate a little bit what exactly should be done to observe it at our side and be more helpful with a possible solution.

    Regards,
    Plamen
    Telerik
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