Empty tooltip in a mouse over of a RadFileExplorer

4 posts, 0 answers
  1. Alexis
    Alexis avatar
    8 posts
    Member since:
    Jun 2014

    Posted 09 Oct 2015 Link to this post

    Hello,

     

    This happends in IE, working ok in Chrome.

    Any workarround? 

    Regards,

     

    Alexis.

  2. Vessy
    Admin
    Vessy avatar
    1383 posts

    Posted 14 Oct 2015 Link to this post

    Hi Alexis,

    I tried to reproduce the demonstrated behavior in IE, but to no avail. Are you hovering any of the custom columns added to FileExplroer when the problem occurs? Can you try to replicate the same in our custom colums demo and tell us the exact steps for its reproduction? - http://demos.telerik.com/aspnet-ajax/fileexplorer/examples/applicationscenarios/customgridcolumns/defaultcs.aspx

    Regards,
    Vessy
    Telerik
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  4. Alexis
    Alexis avatar
    8 posts
    Member since:
    Jun 2014

    Posted 14 Oct 2015 in reply to Vessy Link to this post

    Hello Vessy, thanks for your answer.

     The hover is in a row, not in the header of the column. In your sample, it's a mouse hover in the row NewFolder, column Size (value is empty). If I do a mouse hover in my application in that situation, appears an empty hover.

     

     Regards,

     

    Alexis.

     

  5. Vessy
    Admin
    Vessy avatar
    1383 posts

    Posted 19 Oct 2015 Link to this post

    Hi Alexis,

    I tested the row hovering over an empty Size column cell, but still I am not able to replicate the empty tooltip issue. I tested the previously linked demo in Firefox, Chrome, IE8-9-10, but to no avail. Are you reproducing the problem only in a specific browser and its version? Can you record a small video with the steps for reproducing the issue in our live demo, so we can see whether we are leaving anything out?

    Regards,
    Vessy
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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