Empty Snapshots

5 posts, 0 answers
  1. Norsten
    Norsten avatar
    53 posts
    Member since:
    Feb 2007

    Posted 29 Apr 2011 Link to this post

    I've setup JustTrace (via the cmd route as administrator) and it installed fine. However whenever I try to profile anything (including the Demo.RayTracer.exe example) all I get are empty snapshots -the live data doesn't show anything either.  This is the same whether JustTrace is in stand alone or within VS2010.

    I have  Windows 7 Enterprise 64bit  -with VS2010.

    Any ideas ?
  2. Mihail
    Admin
    Mihail avatar
    75 posts

    Posted 29 Apr 2011 Link to this post

    Hello Norsten,

    Thank you for your feedback. We found a possible issue with the required privileges. Can you make sure that your account is part from "Performance Log Users" group? Please let us know if that solves the issue.


    Greetings,
    Mike
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

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  4. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 29 Apr 2011 Link to this post

    I am also getting empty snapshots for an asp.net app and that's after at least a minute of justTrace getting the snapshot. I am an admin on the box. I added myself to that group for kicks.
  5. Simon
    Simon avatar
    1 posts
    Member since:
    May 2011

    Posted 02 May 2011 Link to this post

    Exact same issue.

    Running VS2010 on a Windows 7 64bit.
    Using an Admin user and added to the performance log group.

    But still getting empty snapshots.
  6. Vladi
    Admin
    Vladi avatar
    167 posts

    Posted 30 May 2011 Link to this post

    Hi Everyone,

    We have worked on the problem and fixed some possible issues. There is a new JustTrace Beta version so please try it and let us know whether the problem still exists. We will appreciate any other feedback as well.

    All the best,
    Vladi
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

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