Editor Scrollbar problem

6 posts, 0 answers
  1. Rahul Khinvasara
    Rahul Khinvasara avatar
    303 posts
    Member since:
    Aug 2007

    Posted 21 Nov 2009 Link to this post

    Hi,

    I am using Q2 2009  version. if there more data in editor and i scroll down to  the bottom and set the cursor at the bottom and move the cursor to the out side of  the editor  the scroll bar goes to the top position. so i have to scroll down again.

    Is it a problem of browser or editor?. Because when i set the compatibility mode True in IE 8.0 the problem occurs. and If i set false then problem does not occur.

    Please give me the solution ASAP.

    Regards

    Rahul
  2. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 25 Nov 2009 Link to this post

    Hello Rahul,

    I have seen such a problem before and the problem appeared to be due to the stylesheet of the page with the editor which contains a class including the following css filter:

     filter:alpha(opacity=30);

    Another customer reported that the problem on his side is due to these classes:

    body {font:85%/1.3 arial, verdana, sans-serif; color:#231f22;}  
    table, td, tr, p, ul, ol, li {font:100% arial, verdana, sans-serif; color:#231f22;} 


    Could you please remove the css classes and link tags from the page with the editor and see whether the problem still persists? If this solve the problem check your css classes for such a filter and remove it.

    Another suggestion is to set the CssFiles property of RadEditor to point to some css file. Therefore the editor will not pick up the classes from the page and wont apply them the its content area.

    Best regards,
    Rumen
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Rahul Khinvasara
    Rahul Khinvasara avatar
    303 posts
    Member since:
    Aug 2007

    Posted 28 Nov 2009 Link to this post

    Hi,

    I have not applied CSS for rad editor and also removed the
    body {font:85%/1.3 arial, verdana, sans-serif; color:#231f22;}   table, td, tr, p, ul, ol, li {font:100% arial, verdana, sans-serif; color:#231f22;}
    but still it is occurring.

    Regards

    Rahul




  5. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 30 Nov 2009 Link to this post

    Hi Rahul,

    Have you tried by any chance to set the CssFiles property to point to empty css file, e.g.

    <telerik:RadEditor ID="RadEditor1" Runat="server">
       <CssFiles>
           <telerik:EditorCssFile Value="~/empty.css" />
       </CssFiles>
    </telerik:RadEditor>

    Is this work?
    If you still experience the problem, please open a support ticket and send a sample working project that demonstrates it. Please, provide step-by-step instructions on how to replicate the issue on our side.

    Best regards,
    Rumen
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  6. Rahul Khinvasara
    Rahul Khinvasara avatar
    303 posts
    Member since:
    Aug 2007

    Posted 15 Dec 2009 Link to this post

    Hi,

    I have attached the screen shots of project. We have added the step by step scenario.

    In my project  i have added the Telerik dll, one master page and one form including master page and one CSS file.

    1) Step 1:  This is the Editor where we have not typed anything.

    2) Step 2:  We have typed the Text in the editor and the cursor is at the  first line.

    3) Step 3:  Then We have scroll down  and cursor is placed at the bottom.

    4) Step 4: after some seconds, When i move the mouse out side of the editor the scroll bar jumps to the top.


                    
    It happens when i  include master page in my project. If i do not include the master page it works fine.

    I don't know why this problem is occurring. This is the serious issue that we are facing repeatedly.

    Please give me the solutions ASAP

    Regards

    Rahul

     

  7. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 15 Dec 2009 Link to this post

    Hi Rahul,

    Thank you for the screenshots and step-by-step instructions, but they are insufficient to reproduce the problem.
    Could you please, isolate the problem in a sample working project and send it for examination on our side by opening a support ticket?

    Did you test the provided CssFiles suggestion as well?


    Greetings,
    Rumen
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Back to Top
UI for ASP.NET Ajax is Ready for VS 2017