Thank you for reaching us.
Could you please tell us how did you manage to resolve this issue the last time it occurred?
Sometimes some antivirus engines and firewalls detect 7zip SFX
, which Telerik Control Panel
setup is using, as a virus, but this is a false positive. There are two options to handle this case:
- Add exception rule for the Telerik Control Panel in your firewall and verify file integrity through its digital signature as shown in the attached picture. If the digital signature reports OK than it's not infected.
- You can also use our offline MSI installers. Please follow these steps to access them:
- Log in into your Telerik account
- Select your subscription item under the Products & Subscriptions menu
- Press the blue Download Installer and other resources button
- Select the product you want to download and click Browse all product files
- Download the Automatic installation installer
- Install the product
Please let me know if this helped.
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