I just noticed the new feature giving us access to your latest internal builds. I think this is a great feature and I'm sure it will reduce your workload of having to make builds available to customers on an individual basis.
I have one suggestion. It would be really useful to get an email notification when a new build is made available. Is there a way you can get a subscription feature implemented for it.
Thanks, Steve
I have one suggestion. It would be really useful to get an email notification when a new build is made available. Is there a way you can get a subscription feature implemented for it.
Thanks, Steve
6 Answers, 1 is accepted
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Hi Steve Y,
I doubt we will send notification mails for every internal build. We have plans to add RSS feed for that section of the site.
Greetings,
Paul
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
I doubt we will send notification mails for every internal build. We have plans to add RSS feed for that section of the site.
Greetings,
Paul
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Shaun Peet
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answered on 06 Jan 2009, 04:15 PM
I had suggested this to Todd a year ago. A tear came to my eye once I finally saw it! Thank You!!
Is the bug tracker coming soon too?
Is the bug tracker coming soon too?
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Steve Y
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answered on 06 Jan 2009, 04:35 PM
Hi Shaun.
I'm with you 100% on the need for a bug tracker. I use both Telerik controls and DevExpress controls for my development needs (sometimes even in the same application). An area where DevExpress is ahead is in bug tracking and transparently managing their workload based on community input. Their process is:
It's a simple system and, I believe, it gives value both to the supplier of the software and to customers. I would love to see something similar implemented here by Telerik.
Regards, Steve
I'm with you 100% on the need for a bug tracker. I use both Telerik controls and DevExpress controls for my development needs (sometimes even in the same application). An area where DevExpress is ahead is in bug tracking and transparently managing their workload based on community input. Their process is:
- Bugs get reported and a bug tracker post is created
- Workarounds are detailed in the post once they are developed
- Customers can see the bug in the bug tracking system (and therefore find any workarounds), plus add their own comments
- Customers subscribe to the 'bug' therefore letting DevExpress know how many people are interested in having it fixed and therefore it drives/influences their priority
- When a customer subscribes to a bug, the value they get is a notification when the bug gets fixed so there is an incentive for a customer to subscribe
- The bug reports contains a likely date (or release) for the fix so customers can know what's going on
- If a known bug is reported or commented upon again in a DevExpress forum or support request, DevExpress (or knowledgeable customers) point the new reporting poster to the bug post. They can see the workaround and they can subscribe therefore upping the priority of the bug.
- When a release is done, the bug numbers are detailed in the 'what's new/what's fixed' report so their customers can see what the actual bugs were and what has actually been fixed
It's a simple system and, I believe, it gives value both to the supplier of the software and to customers. I would love to see something similar implemented here by Telerik.
Regards, Steve
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Hi all,
Thank you for the good words on the new "Download Latest Internal Builds" page on the website. We believe it will be useful for many people in the community.
As to the Public Issue Tracking System - we are already implementing something very similar to what Steve has described and it will be released in the coming months. Stay tuned!
Best wishes,
Ivo
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
Thank you for the good words on the new "Download Latest Internal Builds" page on the website. We believe it will be useful for many people in the community.
As to the Public Issue Tracking System - we are already implementing something very similar to what Steve has described and it will be released in the coming months. Stay tuned!
Best wishes,
Ivo
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
0
Marc Roussel
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answered on 24 Sep 2013, 05:45 PM
This link is dead.
0
Hi,
Try the following link: http://www.telerik.com/account/your-products/internal-builds.aspx.
Best regards,
Rumen
Telerik
Try the following link: http://www.telerik.com/account/your-products/internal-builds.aspx.
Best regards,
Rumen
Telerik
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