Doesn't work in IE10 even Telerik Demo Page

7 posts, 0 answers
  1. Chris
    Chris avatar
    58 posts
    Member since:
    Feb 2012

    Posted 10 Sep 2014 Link to this post

    Hi team,

    I'm having trouble with the media player feature as it won't work on IE10. Every other browsers are fine (Chrome, Safari, FF) but IE10 shoot me an werror message.
    Same one as the one I get when I load Telerik demo page here : http://demos.telerik.com/aspnet-ajax/media-player/examples/functionality/mediatypes/defaultcs.aspx

    You'll see attache the screenshots of the error messages I'm getting. How could I / you fix this ?

    Cheers,

    Chris
  2. Chris
    Chris avatar
    58 posts
    Member since:
    Feb 2012

    Posted 10 Sep 2014 Link to this post

    Looks like there is a CORS issue but the sources in my case are hosted on the same site /domain :(
    This is what I get in the developer tools.

    SEC7118: XMLHttpRequest for http://e55fd14eed21449bb8b8001adfc48de9.monitor-eqatec.com/json.ashx?pv=4&mv=3.2.65&pi=e55fd14eed21449bb8b8001adfc48de9&av=1.2.3&mt=js&ps=1&ct=1410331747297&rt=659834 required Cross Origin Resource Sharing (CORS). 
    defaultcs.aspx
    SEC7118: XMLHttpRequest for http://194-tgp-611.mktoresp.com/webevents/visitWebPage?_mchNc=1410331747324&_mchCn=&_mchId=194-TGP-611&_mchTk=_mch-telerik.com-1410331041776-70543&_mchHo=demos.telerik.com&_mchPo=&_mchRu=%2Faspnet-ajax%2Fmedia-player%2Fexamples%2Ffunctionality%2Fmediatypes%2Fdefaultcs.aspx&_mchPc=http%3A&_mchVr=148&_mchHa=&_mchRe=http%3A%2F%2Fdemos.telerik.com%2Faspnet-ajax%2Fmedia-player%2Fexamples%2Fapplicationscenarios%2Fvideo-gallery%2Fdefaultcs.aspx&_mchQp= required Cross Origin Resource Sharing (CORS). 
    defaultcs.aspx
    SCRIPT5007: Object expected 
    defaultcs.aspx, line 1 character 1
    SEC7118: XMLHttpRequest for http://229097002.log.optimizely.com/event?a=229097002&d=229097002&y=false&s231842852=ie&s231947722=referral&s231958633=false&s232031415=false&s232065113=ie&s232070103=direct&n=http%3A%2F%2Fdemos.telerik.com%2Faspnet-ajax%2Fmedia-player%2Fexamples%2Ffunctionality%2Fmediatypes%2Fdefaultcs.aspx&u=oeu1410331040866r0.7866240031677165&wxhr=true&t=1410331747874&f=1016723257,1469994211,1757962035&g= required Cross Origin Resource Sharing (CORS). 
    defaultcs.aspx





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  4. Angel Petrov
    Admin
    Angel Petrov avatar
    1007 posts

    Posted 15 Sep 2014 Link to this post

    Hi Chris,

    It is rather strange that the problem also replicates when running the online demo. Could you please inspect your IE setting and check whether the browser runs in compatibility view?

    Generally you can experience such behavior when running the site locally. More information about such cases and how they can be handled can be found in this help article.

    Regards,
    Angel Petrov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  5. Chris
    Chris avatar
    58 posts
    Member since:
    Feb 2012

    Posted 15 Sep 2014 in reply to Angel Petrov Link to this post

    Hi Angel,

    Thanks for your reply.
    Actually I just checked again and I keep getting the same error messages when running IE10 in browser mode IE10 and IE 9.
    IE10 Compatibility view, IE8 and IE7 are all working fine. Don't know what is going on here :(

    Any thoughts ?

    Cheers,

    Chris
  6. Angel Petrov
    Admin
    Angel Petrov avatar
    1007 posts

    Posted 18 Sep 2014 Link to this post

    Hi Chris,

    The reason why the video plays in IE7 and IE8 is that for these browsers the RadMediaPlayer uses Flash instead of the HTML5 video tag. This is not true however for IE9 and above which use the video tag.

    In your case it seems that the browser prevents the video from playing. You should be able to reproduce the same problem by placing a HTML5 video tag on the page. Please try updating the browser and test whether this resolves the matter. Additionally please try debugging the application(note that for that purpose you should use only the HTML5 tag) as suggested in this blog post and let us know of the results.

    Regards,
    Angel Petrov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  7. Adam
    Adam avatar
    13 posts
    Member since:
    Nov 2011

    Posted 09 Dec 2014 Link to this post

    Hello,

    I have exactly same problem with my IE11 running on Windows Server 2008 R2. Video just does not load on teleriks demo page:

    http://demos.telerik.com/aspnet-ajax/media-player/examples/functionality/mediatypes/defaultcs.aspx

    I have all the latest updates installed on my system. What is even more strange same page loads video without problem on different machine with exactly the same version of internet explorer.

    ​Are there any special IE settings required to enable playback of html5 video?
  8. Angel Petrov
    Admin
    Angel Petrov avatar
    1007 posts

    Posted 12 Dec 2014 Link to this post

    Hello Adam,

    We were not able to identify what exactly is causing the problem. Generally speaking there is no special setting that should be enabled in order for the video to play. Please clear the browser cache and test whether this resolves the problem.

    Regards,
    Angel Petrov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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