does not capture well

2 posts, 0 answers
  1. Phillip
    Phillip avatar
    1 posts
    Member since:
    Feb 2015

    Posted 30 Jun Link to this post

    I am testing this application and unable to use firefox v47 to capture. Thanks
  2. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    81 posts

    Posted 05 Jul Link to this post

    Hi Phillip,

    Thank you for your interest in our product.

    Would you share more details about this issue? Does the browser start to record and crash at some point or it does not start to record at all?

    Double check if the Firefox extensions are installed and active. If it does not you may refer to this article how to install them.

    Some of the antivirus/firewall software is very aggressive. If you have one, try to stop it for a while and check if this is the case.

    As a workaround you may record your tests in IE and execute them in Firefox or Chrome.

    Regards,
    Nikolay Petrov
    Telerik
     
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