Documentation is not loading in latest browsers

4 posts, 0 answers
  1. Regeesh Joseph
    Regeesh Joseph avatar
    55 posts
    Member since:
    May 2010

    Posted 23 Feb 2011 Link to this post

    Hai,

    I tried to access the documentation of RadCombobox, RadToolTip etc. But it is not loading. It is only showing the heading like 'RadToolTip for ASP.Net AJAX'. One search box also there on the page. Nothing else. I tried in IE 8, Mozilla Firefox 3.6, Opera 10.62, safari, Google Chrome.

    Thanks & regards,
    Regeesh Joseph
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 23 Feb 2011 Link to this post

    Hi Regeesh,

    I checked the online documentation and everything is working as expected. Could you please try accessing the Url again?
    http://www.telerik.com/help/aspnet-ajax/introduction.html

    Greetings,
    Georgi Tunev
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Regeesh Joseph
    Regeesh Joseph avatar
    55 posts
    Member since:
    May 2010

    Posted 23 Feb 2011 Link to this post

    Hai,

    The link you have provided and other documentation links are not working as I exlained earlier. It is showing one javascript error also. That may be the issue.
    .

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

    Message: Object doesn't support this property or method
    Line: 109
    Char: 9
    Code: 0
    URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

    Message: 'Telerik.Web.UI.RadTreeView' is null or not an object
    Line: 499
    Char: 9
    Code: 0
    URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

    Message: 'null' is null or not an object
    Line: 193
    Char: 19
    Code: 0
    URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

     

    Thanks & regards,
    Regeesh Joseph

  5. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 28 Feb 2011 Link to this post

    Hello Regeesh,

    The problem could be due to some firewall, websense or antivirus program that is blocking the JavaScript of the RadControls documentation. If you unable to load and use the online documentation even on another machine, my recommendation is to download their local CHM installation from the following link:

    http://www.telerik.com/documents/RadControlsForASP.NET.AJAX.zip.

    Best regards,
    Rumen
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
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