Do NOT Like The New Forum

12 posts, 0 answers
  1. PAYDAY
    PAYDAY avatar
    15 posts
    Member since:
    Aug 2008

    Posted 14 Nov 2008 Link to this post

    Hey telerik people - I really prefer the old forum layout. It was MUCH easier to navigate. I mean, the treeview made it so easy to switch to view the forum posts from one control to another.  WHY DID YOU CHANGE THIS???
  2. Martin
    Admin
    Martin avatar
    2 posts

    Posted 17 Nov 2008 Link to this post

    Hello Kevin,

    We agree with you that the old layout made it easier to navigate from one forum to another. 
    However, we found that the majority of people stick to only one or two favorite forums. The treeview navigation was not really used and it occupied extra space.

    For your situation, where you need to check several forums, we're currently developing a widget for bookmarking pages and accessing them from a convenient location within the website.

    Kind regards,
    Martin Petrov
    the Telerik User Experience Team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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  4. Patrick
    Patrick avatar
    9 posts
    Member since:
    May 2008

    Posted 17 Nov 2008 Link to this post

    How about a way to view unread posts? 

    and how about a way to show active posts? 

    and how about a way to show unanswered posts?

    Lastly, how about a way to mark all posts as read?

    These are common functions almost all known message boards have, but are no way to be found here.  These functions are critical tracking the message boards and keeping up with them.
  5. Martin
    Admin
    Martin avatar
    2 posts

    Posted 17 Nov 2008 Link to this post

    Hi Patrick,

    You made some good observations!

    Part of the functionality you requested is being considered for implementation, such as...

    • ability to view unread posts;
    • highlighting the most active threads;
    • filtering answered/unanswered threads.

    As to the "mark all as read" - we're still researching whether most forum visitors need such functionality.

    Currently there is a trend among forums to simplifying the interface by reducing features. As an example I want to point you to the newly redesigned Google Forums, where they cut some of the functionality they had in the previous version.

    All the best,
    Martin
    the Telerik UX team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  6. Patrick
    Patrick avatar
    9 posts
    Member since:
    May 2008

    Posted 17 Nov 2008 Link to this post

    Well, since this is built off of sitefinity, I would assume these are features that would extend the functionality of that product as well.

    Having the features which google and others clearly do, and turning them off for simplicities sake is much different then not having the features.

    My standard practice for participating in forums is to view all new threads (which is a simple function of a search area, just return all posts which have a flag of unread) and read / respond to which ones I see are new.

    Other sites, like Microsoft, have the ability to view active posts, which is handy to see the posts that people are discussing the most from.  As well as view any unanswered posts, which really helps the community grow by focusing on those simple buried posts that need answers.

    Lastly, the search feature is broken.  It returns duplicate results for any search.  I would assume it has something to do with your URL redirect actions.

    Also, the KB articles from the help files links do not work, just go to 404 error pages.


  7. Nikolay
    Admin
    Nikolay avatar
    1 posts

    Posted 18 Nov 2008 Link to this post

    Hi Patrick,

    The current forums aren't built on Sitefinity. As it was explained in a previous thread theese are the old telerik forums with a new skin and a clearer interface. We will migrate them to brand new Sitefinity forums later.

    As Martin said, we are considering to implement the features you suggested. The bugs you reported are addressed and certainly will be fixed.


    All the best,
    Nikolay
    the Telerik UX team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  8. David Bows
    David Bows avatar
    50 posts
    Member since:
    Dec 2005

    Posted 20 Nov 2008 Link to this post

    Ditto - AND IT IS BRUTALLY SLOW!   I am at my wits end!
  9. Rick Hubka
    Rick Hubka avatar
    33 posts
    Member since:
    Apr 2006

    Posted 20 Nov 2008 Link to this post

    Slow...  Hard to navigate...  I can't find the source code for the new updated CRM application.  The search functionality used to work, now %?@&^*$!!!
  10. Paul
    Admin
    Paul avatar
    4281 posts

    Posted 24 Nov 2008 Link to this post

    Hi there,

    We had unexpected issues with our forums performance, but we have already fixed them. We are sorry for the inconvenience. If any other section of our site seems slow for you, please don't hesitate to contact us again.

    Sincerely yours,
    Paul
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  11. Eric Schoenholzer
    Eric Schoenholzer avatar
    138 posts
    Member since:
    Mar 2004

    Posted 24 Nov 2008 Link to this post

    I would like to give a positiv feedback.

     

    I like the new forum, simple and good readable.

    The speed of the forum is fine.

    Navigation isn't a problem, because I'm not switching often from one thread to another. 

     

    The only thing I'm missing, is support of Opera for the "Your account" part.

    (Your browser does not support the AJAX technology used in this section of our web-site. Please open this page with IE or Firefox or contact us to request assistance.)

  12. Wei
    Wei avatar
    33 posts
    Member since:
    Oct 2008

    Posted 25 Nov 2008 Link to this post

    Me too missed the tree view forum list.

    Why not just put the tree view in a RadSlidingPane if you found it took so many space?
  13. Paul
    Admin
    Paul avatar
    4281 posts

    Posted 26 Nov 2008 Link to this post

    Hi Eric,

    Thanks for the feedback. The Opera bug will be fixed till the end of the day.

    Please excuse us for the inconvenience,
    Paul
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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