Display AppFeedback on button click beside shake event

7 posts, 0 answers
  1. EM-Software
    EM-Software avatar
    75 posts
    Member since:
    Feb 2010

    Posted 06 Aug 2014 Link to this post

    Hi,

    I'm using AppFeedback in our app which will be displayed at shake event. It works very good but i like to show this options on a button click as well but it seems there is no a option or a event to trigger. Can you help me?

    Kind regards,
    Jelle
  2. Tsvetina
    Admin
    Tsvetina avatar
    1876 posts

    Posted 11 Aug 2014 Link to this post

    Hi Jelle,

    In the current version of AppFeedback, the feedback functionality cannot be triggered upon a custom action. There will be such option in a future version of the product and your comments on what you expect to see will be highly appreciated.

    Could you tell us if you want to use the button-as-trigger option only during the testing stage of your app (for beta testers) or even when your app goes public? Do you have any other requirements, in terms of usability, that you do not see implemented in the product yet?

    Regards,
    Tsvetina
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  3. EM-Software
    EM-Software avatar
    75 posts
    Member since:
    Feb 2010

    Posted 11 Aug 2014 in reply to Tsvetina Link to this post

    It would be very nice to be able to disable the shake/3-fingers-update functionality after the app is "released" 
    feedback triggered by a button can still be there in a menu.

    We will keep you posted on new wishes/features as we explore and learn along.
    so far we are very impressed with the platform
  4. Tsvetina
    Admin
    Tsvetina avatar
    1876 posts

    Posted 14 Aug 2014 Link to this post

    Hello Jelle,

    Thank you for your feedback and for the positive words about the Telerik Platform. I forwarded your suggestion to the development team and it will be taken into consideration when planning improvements on the product.

    Best wishes,
    Tsvetina
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  5. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 12 Sep 2014 in reply to Tsvetina Link to this post

    I would like to vote for this too...i have feedback enabled as per the docs, but no amount of shaking does anything.

    I would instead prefer a button for myself/users to click to provide the feedback.  At least for me I can debug if something is working instead is shaking my ipad around like a loser allover the place :)
  6. Tsvetina
    Admin
    Tsvetina avatar
    1876 posts

    Posted 16 Sep 2014 Link to this post

    Hello Steve,

    I forwarded your request, too, to the development team.

    As for the feedback plugin not working, can you confirm that you call the initialize method with the correct key in the deviceready event? Also, did you ensure that the plugins settings page is indeed saved after you enabled the plugin, as a Save All does not always save the changes in the property pages and they need to be saved explicitly.

    If the problem persists, can you provide a bit more detail on the scenario - do you run the app directly on the iPad, which iOS version are you using, etc.?

    Regards,
    Tsvetina
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  7. kapual
    kapual avatar
    1 posts
    Member since:
    Jan 2015

    Posted 09 Jan 2015 in reply to Tsvetina Link to this post

    Thank you guys , your conversation helped me figure out the problem, i can resolve now
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