Diagnostics E-Mail not received

2 posts, 0 answers
  1. Carlos
    Carlos avatar
    4 posts
    Member since:
    Apr 2013

    Posted 10 May 2013 Link to this post

    Hi,

    is the email with the crash report sent right after the user select "yes" from the dialog or is it put in some kind of queue and then sent sometime later? I'm asking this because after I select "yes" in the dialog no email arrives in my inbox (not even as spam).

    If the email should arrive right away, then I'm using the control incorrectly and I would like to know how to fix it.

    Best,
    Carlos.
  2. Todor
    Admin
    Todor avatar
    778 posts

    Posted 15 May 2013 Link to this post

    Hello Carlos,

    Thank you for writing.

    Please refer to the support ticket that you have opened regarding the same issue.

    If any one else is interested, after selecting "yes", a new EmailComposeTask is created, which sends the email after the user pressed "send email". More information about RadDiagnostics is available here.

    Regards,
    Todor
    the Telerik team
    Have a suggestion or face a problem - you can use the Ideas & Feedback portal to submit ideas, feedback and vote for them.
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