This seems more like an issue in your working environment than an issue coming from JustTrace.
However, to assist you on the matter, I would suggest rebuilding the Performance Counter Library values. Please, check this
link for a step-by-step guidance. Note: Start with backing up the registry.
If the issue is still present after you have successfully rebuilt the Performance Counter Library, you may need to prevent Perflib from disabling counters as noted here
. To do this go to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib from the RegEdit. Change the "Configuration Flags" subkey value to 0x2. If the subkey doesn't exist then create it as type REG_DWORD and give it a value of 0x2. More about the "Configuration Flags" subkey can be found here
. Finally, you may need to use the excrtlst.exe once again to enable the missing performance counters (change the value of the "Disable Performance Counters" key to 0).
I hope this solves the issue on your side. Please, let me know with the results.
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