Cookie questions for counting users

2 posts, 0 answers
  1. Guest
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    506 posts
    Member since:
    Feb 2012

    Posted 13 May 2012 Link to this post

    Hi, I'm trying to count the users of the product, and so want some clarification on how the cookies work. Are they stored per user or per computer? Do they expire? What happens if the application is uninstalled and then re-installed (which is how some of our users upgrade our application)? Thanks, Derek
  2. Guest
    Guest avatar
    506 posts
    Member since:
    Feb 2012

    Posted 13 May 2012 Link to this post

    Hi Derek The cookie is generated by our servers and are stored per user on the computer. There is no expiration on the cookies, so they only go away if the location where they are stored (on disk) is removed. By default, we store them in IsolatedStorage on the computer and linked to the assembly identity of the monitor library. This means that the same information can be read even across upgrades and uninstall/reinstallss since IsolatedStorage is not wiped (unless the user actively does so) All of the above assumes is the default behavior, it is possible to store data in other ways (see http://support.eqatec.com/entries/21274643-implementing-istorage) where you can have more control over where data is stored on disk and e.g. elect to completely wipe all of the data when uninstalling, which is a requirement some of our customers have. Hope this helps. If you have specific issues or question regarding the data or numbers you are seeing I'll be happy to help you out. Best regards Soren EQATEC Team
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