This is a migrated thread and some comments may be shown as answers.

Controls on page become unresponsive once window is closed

6 Answers 49 Views
Window
This is a migrated thread and some comments may be shown as answers.
-DJ-
Top achievements
Rank 1
-DJ- asked on 15 Mar 2009, 06:32 PM
Hi guys,

I'm facing a really weird window problem.
I open a window, I close the window.

All controls on the page that were covered by the window are now unaccessible.
Controls that were not covered by the window are still accessible.
If I move the window around before closing it, then the controls that were behind the window when it was closed are unaccessible.

So it seems definitely linked to window position on closing.
And it's absolute, if the window covers half a textbox, then I can get focus to the texbox by placing the cursor in the other half, while the half that was covered by the window is ... yes you guessed it, unaccessible.

The content itself in the window doesn't seem to matter. I tried using an empty window and the result was the same.

Please note that (at least in my project) this is a global problem with the window and applies to all browsers.
I've tested this in IE, FF, Opera, Chrome and Safari.

I double checked this by updating another project to Q1 2009, and the result is the same there.

Regards,
-DJ-

6 Answers, 1 is accepted

Sort by
0
Georgi Tunev
Telerik team
answered on 16 Mar 2009, 07:50 AM
Hello -DJ-,

You are the first to report such problem and for the time being I cannot tell what might be the reason for it. Could you please open a support ticket and send me a project where I can reproduce this issue? Once I have a better view over your case, I will do my best to provide you with a solution.


All the best,
Georgi Tunev
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
-DJ-
Top achievements
Rank 1
answered on 16 Mar 2009, 01:18 PM
Hi Georgi,

It seems I am indeed dealing with a few unique problems. I will put together a simple demo project and open a support ticket if these anomalies will still be existing there.

If not I'll try to track possible reasons for these anomalies in my real project for a while longer.

Regards,
-DJ-
0
Georgi Tunev
Telerik team
answered on 16 Mar 2009, 01:49 PM
OK DJ,

I will be expecting your project.


Best wishes,
Georgi Tunev
the Telerik team


Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
-DJ-
Top achievements
Rank 1
answered on 16 Mar 2009, 02:13 PM
Thanks Georgi,

Project created and posted.
Your ticket ID is : 197754

Regards,
-DJ-



0
Georgi Tunev
Telerik team
answered on 16 Mar 2009, 02:45 PM
Hi again DJ,

I just answered your support ticket. The problem is due to a bug on our side that occurs when you have animation set along with Overlay=true. We will fix this for the next update.


Best wishes,
Georgi Tunev
the Telerik team


Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
-DJ-
Top achievements
Rank 1
answered on 16 Mar 2009, 03:10 PM
Thank you Georgi,

I just removed the overlay=True statement and everything is now working perfectly.

Regards,
-DJ-
Tags
Window
Asked by
-DJ-
Top achievements
Rank 1
Answers by
Georgi Tunev
Telerik team
-DJ-
Top achievements
Rank 1
Share this question
or