Controls did not work on inactivity

6 posts, 0 answers
  1. Andres Quesada
    Andres Quesada avatar
    5 posts
    Member since:
    Jul 2009

    Posted 14 May 2015 Link to this post

    In my project i have installed the Controls 2013 Q3, ASPX.NET AJAX version 2013.3.1015.35.

    My problem occurs when the controls have like 4 minutes of inactivity; the RadWindows are closing without any click event or similar, context menus don't fire events, the comboboxes sometimes can be opened; and i have to refresh the page to get the controls's events.

    If is important, the site's session state in those moment was alive.

    I have been searching about this issue in a lot of forums, but the issues that the people wrote about it.

    Regards

  2. Andres Quesada
    Andres Quesada avatar
    5 posts
    Member since:
    Jul 2009

    Posted 15 May 2015 Link to this post

    Can a javascript function kill the functionality of telerik's controls?
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Nencho
    Admin
    Nencho avatar
    1458 posts

    Posted 19 May 2015 Link to this post

    Hello Andres,

    Yes, javascript function and a javascript error in particular may corrupt the proper behavior of the controls. Please make sure that there are none on your page.

    Regards,
    Nencho
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  5. Andres Quesada
    Andres Quesada avatar
    5 posts
    Member since:
    Jul 2009

    Posted 19 May 2015 in reply to Nencho Link to this post

    Thanks for your answer!.. 

    I put the controls into an AjaxManager and now they are working good in another cases...but, I still have the first problem which I wrote above, related with the inactivity o something like that; really I'm not sure... I don't know if you had a similar scenary where this problem occurs.

    Do you have any solution or some ideas to try to fix the error?

  6. Nencho
    Admin
    Nencho avatar
    1458 posts

    Posted 22 May 2015 Link to this post

    Hello Andres,

    I am afraid that we are not aware of such an issue, which is why we would need to observe your implementation and try to replicate the problem locally, so we could be able to pinpoint the problem.

    Regards,
    Nencho
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  7. Andres Quesada
    Andres Quesada avatar
    5 posts
    Member since:
    Jul 2009

    Posted 28 May 2015 in reply to Nencho Link to this post

    Hi Nencho, thanks by your answer.

     

    I'm going to try to replicate this bug on another project locally to share with you the files when is the problem occurs.

     

    Regards

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