Controls did not work on inactivity

[Andres Quesada]

In my project i have installed the Controls 2013 Q3, ASPX.NET AJAX version 2013.3.1015.35.

My problem occurs when the controls have like 4 minutes of inactivity; the RadWindows are closing without any click event or similar, context menus don't fire events, the comboboxes sometimes can be opened; and i have to refresh the page to get the controls's events.

If is important, the site's session state in those moment was alive.

I have been searching about this issue in a lot of forums, but the issues that the people wrote about it.

Regards

[Andres Quesada]

Can a javascript function kill the functionality of telerik's controls?

[Nencho]

Hello Andres,

Yes, javascript function and a javascript error in particular may corrupt the proper behavior of the controls. Please make sure that there are none on your page.

Regards,
Nencho
Telerik

[Andres Quesada]

Thanks for your answer!.. 

I put the controls into an AjaxManager and now they are working good in another cases...but, I still have the first problem which I wrote above, related with the inactivity o something like that; really I'm not sure... I don't know if you had a similar scenary where this problem occurs.

Do you have any solution or some ideas to try to fix the error?

[Nencho]

Hello Andres,

I am afraid that we are not aware of such an issue, which is why we would need to observe your implementation and try to replicate the problem locally, so we could be able to pinpoint the problem.

Regards,
Nencho
Telerik

[Andres Quesada]

Hi Nencho, thanks by your answer.

 

I'm going to try to replicate this bug on another project locally to share with you the files when is the problem occurs.

 

Regards