Control Panel notification with no update?

3 posts, 1 answers
  1. Eddie
    Eddie avatar
    66 posts
    Member since:
    May 2008

    Posted 12 Nov 2013 Link to this post

    This has been going on for a long time, just taking time to post now because I'm getting a little tired of it...

    I get notifications regularly that I have updates to my Telerik products, only to find, when I launch the Control Panel, that I do not.  How do I resolve this?  Please see the attached screenshots.  You'll see I get a bubble saying I have 4 updates available.  Then I click it and get the popup with the updates listed.  If I launch the CP I see that I do not have 4 updates (in this case I did have one, but often I have NONE). 

    PLEASE fix these issues with the Control Panel!
  2. Answer
    Dimitar
    Admin
    Dimitar avatar
    45 posts

    Posted 13 Nov 2013 Link to this post

    Hi Eddie,

    Thank you for contacting us.

    The latest Control Panel shows the Kendo products under a new product family called Kendo UI. Under the DevTools family, which is shown by default, you can see only the Kendo UI for ASP.NET MVC product. To see all Kendo products you need to navigate to the Kendo UI product family by clicking the Left Arrow button, which is available in the left upper corner of the tool (see the attached LeftArrowButton.png) and then choose Kendo UI. There you can find the updates for the Kendo Mobile, Kendo Web and Kendo DataViz products.

    If you don't need the notifications, you can disable them from the Control Panel Options dialog (see NotificationsOptions.png).

    Let me know if you need further assistance.

    Regards,
    Dimitar
    Telerik
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  4. Eddie
    Eddie avatar
    66 posts
    Member since:
    May 2008

    Posted 13 Nov 2013 Link to this post

    Got it - thanks for pointing that out Dimitar!
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