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Control Panel Installer stop working on update

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Installer and VS Extensions
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Sascha
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Sascha asked on 08 Jul 2013, 12:49 PM
hello team!

I have a problem with the control panel installer, after starting it I'll get a dialog for updateting the control panel.

I click OK the download starts and when the progressbar is filled the program stopt working!

hope you can help me with this.

thanks and best Regards 

sascha

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Missing User
answered on 08 Jul 2013, 03:04 PM
Hi Sascha,

I'm sorry to hear you're experiencing such issues.

I would recommend you to uninstall our Control Panel tool using the Windows "Programs and Features" and install it again after that. You can download the latest Control Panel here:

http://www.telerik.com/download-trial-file.aspx?pid=972.

Please let me know if you need further assistance.

Regards,
Dimitar
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Sascha
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answered on 09 Jul 2013, 06:15 AM
Hi Dimitar,

thanks for your answer! this soultion works fine for me! :-)

Carrse

Sascha
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ACSIICT
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answered on 10 Jul 2013, 07:51 AM
I have the same problem. After reinstall I still get the update window.

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Missing User
answered on 10 Jul 2013, 08:52 AM
Hi,

Thank you for contacting us.

The issue you've described is different than the Sascha's one. We've just fixed it on our website. You can give another try to our Control Panel.

Let me know if you need further assistance.

Regards,
Dimitar
Telerik

Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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ACSIICT
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answered on 10 Jul 2013, 01:42 PM
Hi Dimitar,

Its working now. Thanks

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Installer and VS Extensions
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Sascha
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Sascha
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ACSIICT
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