Control Panel Installer stop working on update

6 posts, 0 answers
  1. Sascha
    Sascha avatar
    2 posts
    Member since:
    Mar 2011

    Posted 08 Jul 2013 Link to this post

    hello team!

    I have a problem with the control panel installer, after starting it I'll get a dialog for updateting the control panel.

    I click OK the download starts and when the progressbar is filled the program stopt working!

    hope you can help me with this.

    thanks and best Regards 

    sascha
  2. Dimitar
    Admin
    Dimitar avatar
    45 posts

    Posted 08 Jul 2013 Link to this post

    Hi Sascha,

    I'm sorry to hear you're experiencing such issues.

    I would recommend you to uninstall our Control Panel tool using the Windows "Programs and Features" and install it again after that. You can download the latest Control Panel here:

    http://www.telerik.com/download-trial-file.aspx?pid=972.

    Please let me know if you need further assistance.

    Regards,
    Dimitar
    Telerik
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  4. Sascha
    Sascha avatar
    2 posts
    Member since:
    Mar 2011

    Posted 09 Jul 2013 Link to this post

    Hi Dimitar,

    thanks for your answer! this soultion works fine for me! :-)

    Carrse

    Sascha
  5. ACSIICT
    ACSIICT avatar
    2 posts
    Member since:
    Oct 2012

    Posted 10 Jul 2013 Link to this post

    I have the same problem. After reinstall I still get the update window.

  6. Dimitar
    Admin
    Dimitar avatar
    45 posts

    Posted 10 Jul 2013 Link to this post

    Hi,

    Thank you for contacting us.

    The issue you've described is different than the Sascha's one. We've just fixed it on our website. You can give another try to our Control Panel.

    Let me know if you need further assistance.

    Regards,
    Dimitar
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  7. ACSIICT
    ACSIICT avatar
    2 posts
    Member since:
    Oct 2012

    Posted 10 Jul 2013 Link to this post

    Hi Dimitar,

    Its working now. Thanks

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