Context Sensitive help

4 posts, 0 answers
  1. Smitha Test
    Smitha Test avatar
    23 posts
    Member since:
    Oct 2009

    Posted 24 Jan 2010 Link to this post

    Hi,

    I am planning to have .chm file in my application.
    A help icon on every tab to say what each tab stands for.
    Do you have a suggestion as to how i can implement it. Is there a novel way to do in Telerik. I havent found any reading matter on it yet. Will i have to do it the old fashioned windows way?

    Thanks in advance.,

  2. Nick
    Admin
    Nick avatar
    767 posts

    Posted 25 Jan 2010 Link to this post

    Hi Smitha Test,

    Thank you for contacting us. Providing good User Experience(UX) and documentation will definetly be a benefit to your customers. In this regard, following the cherished tranditions generally is the best way to go as you want your application to be intuitive. In terms of help, I recommend you provide both a chm based documentation and a context dependant help e.g. a help button, a ? button, or a tooltip describing the purpose of the button in a human-friendly manner. You can use Office 2007 to find conrete examples of the above.

    Best wishes,
    Nick
    the Telerik team

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  4. Smitha Test
    Smitha Test avatar
    23 posts
    Member since:
    Oct 2009

    Posted 25 Jan 2010 Link to this post

    Hi,

    THanks for the prompt reply. I plan to use both .chm and ? button on each tab providing help instantly.
    But do you have a sample that illustrates the ? button and help display..

    Thanks,

  5. Nick
    Admin
    Nick avatar
    767 posts

    Posted 26 Jan 2010 Link to this post

    Hello Smitha Test,

    I guess that you want to place an image button on your tabs, which is demonstrated in our demo application which you can run from your Start Menu--> Telerik folder. Hence, my suggestion is to use an image of question mark. The click event handler of these buttons should open a new form providing the help. This form can contain anything that you deem appropriate and you can use our controls and RadForm to implement it.  

    All the best,
    Nick
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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