connecting iOS/Android devices through Parallels 9

5 posts, 0 answers
  1. William
    William avatar
    9 posts
    Member since:
    Feb 2014

    Posted 25 Feb 2014 Link to this post

    Hi, I am having problems trying to connect my iOS and Android phones to be identified in the VS extension when using Parallels 9.
    Parallels 9 could detect my devices but they don't show up in the AppBuilder's device list.
    Thanks in advance for any help on this matter.
  2. Nikola
    Admin
    Nikola avatar
    22 posts

    Posted 25 Feb 2014 Link to this post

    Hello William,

    Can you please review the section of the documentation related to running applications on iOS and Android devices and make sure that you have all the prerequisites in place - latest version of iTunes, updated drivers, etc.

    If you are experiencing the issue despite having all prerequisites, let me know and we'll investigate further.

    Regards,
    Nikola
    Telerik
    Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
  3. William
    William avatar
    9 posts
    Member since:
    Feb 2014

    Posted 25 Feb 2014 in reply to Nikola Link to this post

    this are the versions that I am using

    Mavericks OS X 10.9.1
    Parallels Desktop 9.0.23136
    Windows 8.1
    iTunes 11.1.4.62
    Visual Studio 2013 Ultimate version 12.0.21005.1 REL
    iPhone iOS 7.0.4
    LG G2 Android 4.2.2



  4. William
    William avatar
    9 posts
    Member since:
    Feb 2014

    Posted 26 Feb 2014 in reply to William Link to this post

    just an update that I managed to get my iphone connected to VS.
    The root of the issue has to do with when one plug in the iphone to the macbook pro,
    parallels will prompt the user to select the intended OS.
    However, your macbook could have connected the iphone to the iTunes (macbook) already.
    You will then have to eject the iphone from iTunes and then at the Parallels prompt, select the "For Windows" option,
    this will connect the iphone to the Windows/iTunes properly and hence the VS will then have it on its device list.
  5. Iva Koevska
    Admin
    Iva Koevska avatar
    286 posts

    Posted 27 Feb 2014 Link to this post

    Hi William,

    Thank you for sharing this solution. 

    Regards,
    Iva Koevska
    Telerik
    Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
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